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Musafir Customer Care Contacts

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Last updated Feb 28, 2024
Complaints
114
Resolved
14
Unresolved
100
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Musafir
Customer Service Contacts

Musafir Phone Numbers

Phone
+91 22 6734 4427
85
51

Musafir Website

Musafir Head Office Address

Kshitij, Veera Desai Road, Dattaguru Nagar, Azad Nagar, Andheri West
Mumbai
Mumbai City District
Maharashtra
India
400053

Musafir Social Media

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Musafir Channel

Musafir Working Hours

Monday 10:00 am - 06:00 pm
Tuesday 10:00 am - 06:00 pm
Wednesday 10:00 am - 06:00 pm
Tuesday 10:00 am - 06:00 pm
Friday 10:00 am - 06:00 pm
Saturday 10:00 am - 06:00 pm
Sunday Closed

Musafir Company Representatives

Musafir Overview

Latest complaint Refund of all charges has been filed on 28/02/2024. Latest Resolved refund was resolved Jan 23, 2019. Musafir ranks as the #13 most complained about among Travel Agents.

Additional Musafir contact information

If you are not satisfied with a resolution, please write to [email protected] To cancel or change your trip, please write to [email protected]
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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Musafir. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Musafir reviews & complaints(114)

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Agnieszka PiaseckaBester
Feb 28, 2024
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Musafir Customer Care
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Musafir — Refund of all charges

I'm writing in regarding to refunds for Musafir. I sent them over 30 emails. They were also contacted on the phone in regarding to refunds for all charges they made ( without confirming trips ). All documentation and statements with proof of all charges were provided to them.

I am now asking that Musafir provide a refund of all charges as its’ illegal to keep money for not confirmed trips. Please refund all charges. br...
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Arun@musafir
May 3, 2022
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Musafir — Ticket not confirmed after payment.

Hi - I booked ticket for my parents from Del to new York from musafir.com and got a confirmation of successful payment and was waiting for the ticket. However, they didn’t book the ticket and are now coming back and saying we can’t honor your request now after ticket prices are up now. This site can’t be trusted and should be black listed in India. I want the compensation of price difference loss which I had to bear because of their...
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OFW Kolokoy
Nov 22, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Musafir — SR Travel Consultant not responsive

To whom it may concern,

I'm writing this complaint because one of your SR. Travel Consultant Hussain Sayyed is not responsive, most of the time I'm sending email to him it will take me several follow up email before he will response. The last email to him was almost two weeks but until today, I did not receive any response from him.

I would like also follow up on my request refund# [protected] it was applied...
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