Muthoot — bad experience with company and employees

Address:

New Delhi, Delhi, 110003

I am piyush motwani working with muthoot finance kotla mubarakpur branch its worst part of my life. It is a company with least employee satisfaction. Ask any of its employees, and they can tell you a number of bad things about it. They will tell you that they have done much for the company, but there is no one to put value of that. They feel like they are sitting at any laale ki dukaan.

- the company is making profit comparable to many nationalized banks (Even more than many of banks), still most of its branches are devoid of ac and good infrastructure. Difficult to work when temp. Is at around 44. C during peak summer. Quantity matters more than quality for them, when it comes to branches.
- salary given to employees are very less (Starts from as less as rs. 14500), and they call them itself a bank. Even call center employees earn more. But the work here possesses much higher risk than other, with handling gold, and cash. That even in company whose chairman is among richest indians


- if you are having any problem, may be at workplace, or with co-workers, or boss, it is most likely that nobody is there to listen to your problems, forget about solving it.
- even many months after working with the company, they don’t settle-up with or give clearance to employees and give back their academic certificates. The reason for this is lack of timely audits (Both gold and accounts).
- employees are not supposed to work at single branch, but they are being frequently sent to other branches, sometimes even at those at distant places.
- no specific parameters for incentives, only god knows how they decide about it.
- even their training programmes are also not effective and are of poor quality.
- lot o[censored]nnecessary paper work and registers, looks like still living in stone age, when they have everything in computers.

Although, they are good at their products, whether it is gold loan with lesser interest rates, gold bonds with really impressive deposit schemes (Up to 13% p. A), gold coins, or any other products. And that’s why they have a meatier market share, with good customer satisfaction. But why they don’t understand that its due to their employees contribution also that they are at this position. May be they think of their employees as liabilities, instead of assets.

So, i suggest people to not join muthoot finance, a company which does not care for its employees. Better join a call center, where there is good work culture, working environment, caring employers and increments are much frequent.