Claimed

Muthoot Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 522
Resolved
67
Unresolved
455
Quick Links
Statistics
Share
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Muthoot
Customer Service Contacts

Muthoot Phone Numbers

Phone
+91 471 391 1560
247
107
Mobile
+91 98 2446 5095
300
99

Muthoot Website

Muthoot Head Office Address

Muthoot Centre, Punnen Road
Trivandrum
Thiruvananthapuram District
Kerala
India
695034

Muthoot reviews & complaints(522)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Ufebio
Apr 15, 2024
Report
Copy

Hello Muthoot,
I am from Nandyal, I haven’t taken any kind of loan till now but now in my cibil it is showing that I have taken an unsecured loan due to that my cibil score has drastically decreased.
Please look into it
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shaik yusuf 789
    from Guntur, Andhra Pradesh
    Apr 9, 2024
    Report
    Copy

    rude-unprofessional conduct and disrespectful behavior of branch manager

    Address:S No 11 to 13, 12/25/168, Doctors Plaza, Kothapet Main Road, Kothapet Guntur - 522001 +919289043480

    Greeting for the day!!!

    Dear concern,

    I hope this email finds you well. My name is shaik yusuf, and i am writing to bring to your attention a distressing experience i encountered at your muthoot fincorp branch located in kothapet, guntur (Branch code: f3825) on 07/04/2024.

    On the aforementioned date, i visited the branch to retrieve my gold under the blue super value gold loan scheme, loan no:...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    Dear Concern Team,

    This is regarding the below gold loan, need to raise the query to Muthoot group concern team & RBI team.

    It is whole & sole responsibility of the Muthoot team to inform the customer regarding the maturity & renewal of loan.

    Due to irresponsibility of Muthoot team, today i got a message of late charges of Rs.7454/- as the loan was closed in the month of Oct'2023

    In...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Y
    Yusuf Shariff
    Aug 22, 2023
    Aug 22, 2023
    This thread was updated on Aug 22, 2023
    Report
    Copy

    Incorrect loan account

    A personal loan account named Muthootnan is reflecting in my cibil report with a delay in payment which is affecting my cibil score this account does not belong to me please check and do the needful...
    +1 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    K
    kramesh babu karlampudi
    from Vijayawada, Andhra Pradesh
    Aug 10, 2023
    Report
    Copy

    Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

    To
    Consumer Complaint team

    Dear Sir/Madam,
    I am Ramesh Babu Karlapudi from Guntur Andhra Pradesh

    Subject: Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

    I am writing to bring to your attention a matter of great concern regarding the handling of my account with Muthoot Finance.
    My name is Karlampudi Ramesh Babu, and I hold an account with...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Y
    Yogesh6366
    Aug 2, 2023
    Report
    Copy

    Loan is not updated in Experian report

    I had Loan with account number F8313/F3423 . this is still reflecting in experian credit score.
    I tried multiple times but did not get proper resolution...
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    S
    Sujisanal
    Jul 21, 2023
    Report
    Copy

    NOC and customer service

    Subject: Complaint regarding NOC

    Dear sir

    I am writing to express my dissatisfaction with the delay in receiving my NOC from your company. I had settled and paid the amount six months ago and I am still waiting for my NOC letter.

    I have been following up with your customer service team for the past few months but have not received any updates on the status of my NOC. This delay has caused me a...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Address:Bangalore

    I want to raise raise a complaint on muthoot executive in Bangalore whose name is Kiran, he visited my house many times without any notification that he will be visiting house. I have not got any legal email from muthoot finance group. I had provided my new address to change in loan agreement and this person is miss-using my address by visiting house.This is an illegal activities.
    No one can come to customer house unless they have...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Sandesh Subhedar
    Apr 17, 2023
    Report
    Copy

    Amount paid thru Rtgs

    Address:Grand Manor Ideal park, F wing, flat no 104

    Dear Sir

    I am Sneha subhedar I have gold account number F8604 in muthoot today I have made 200000 rtgs from Bank of India to Axis muthoot Fincorp.

    Still senior manager Mr Prince kannu are not realising our gold...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    from Ganj basoda, Madhya Pradesh
    Apr 17, 2023
    Report
    Copy

    Full and final amount not received

    I am resigned muthoot finance Ltd and my last working day is 1 Dec 2022 but still they are not released my full and final amount and Noc.

    REGARDS,
    RAHUL JAIN
    EMP. ID DM25092
    COMPANY MAIL ID - [protected]@muthootgroup.com,
    [protected]@muthootgroup.com...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Muskaan Sinha
    from Powai, Maharashtra
    Apr 1, 2023
    Report
    Copy

    Employees Behavior

    Address:Katemanewali, kalyan East

    I have come to release my gold around 4.30 and they denied to accept the request, they said that it's closing time where's closing time is 5pm but after requesting they accepted the request but they asked to wait half n hour but they kept me waiting for more than one hour, this is very bad experience. Staf should give priority to customers....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Muskaan Sinha
    from Powai, Maharashtra
    Apr 1, 2023
    Report
    Copy

    Bad employees behaviour

    Address:Katemanewali, kalyan East

    I have reached office around 4.30 pm to release my gold but they didn't accept to release after request they agreed and they asked to wait half n hour. I have waited for more that one hour to get my gold. This is not at all a good experience....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    punjabsmalhi
    from Bathinda, Punjab
    Mar 24, 2023
    Report
    Copy

    Refuse to give my loan back

    Address:Thermal colony Bathinda

    My self Punjab Singh from Bathinda. My Customer ID is [protected]. I am ready to pay my full loan amount but Bathinda Bank Bazaar branch is refused to release my gold. When I asked questions. They said our head office refused to release gold. It doesn't make any sense. The behaviour of staff is also very negetive. They don't want to talk when we said we need our gold back. It is never mentioned in terms and conditions that branch can...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Pardeep Kumar Yadav
    Mar 22, 2023
    Report
    Copy

    Lon

    Address:Muthoot
    Website:Muthoot

    Loan galat tarike se uthaya gaya hai mrutyu ke bad loan uthaya Gaya Hai rishwat dekar Ke budhni Devi Radheshyam Yadav...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hi Team,

    Why the below mentioned loan accounts are missed in the Experian Credit report and few gold loans status still it is showing Active status.

    Please verify and share the below mentioned gold loan account details to Experian Team ASAP.

    7 months old data also u didn't share to Experian team please do it ASAP.

    Below 2 loans are still active status in the Experian credit report....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hi Team,

    Why the below mentioned 3 loan accounts are missed in the Equifax Credit report.

    Please verify and share the below mentioned gold loan account details to Equifax Team ASAP.

    7 months old data also u didn't share to CRIF team please do it ASAP.

    F16931/F2795
    F16916/F2795
    F16553/F2795...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Why the below mentioned 2 loan accounts are missed in the CRIF Credit report.

    Please verify and share the below mentioned gold loan account details to CRIF Team ASAP.

    7 months old data also u didn't share to CRIF team please do it ASAP.

    F16931/F2795 and
    F16916/F2795

    Please send OLM (Online Data Management sheet) to the CRIF team on [protected]@crifhighmark.com along with...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    rani2018
    from Port Blair, Andaman and Nicobar Islands
    Mar 5, 2023
    Report
    Copy

    Gold auctioned without knowledge

    Dear Team,

    This is really unethical and extremely shocking that I came to know my Gold loan MSL/014708 from Muthoot Santekatte Udupi, taken in Aug 2020 was auctioned in Nov 2021 and that I am getting to know about this last week.

    It was Covid time and we were facing financial difficulties, however, I was in touch with the then manager Ms Vasanthi of Santhekatte branch, Udupi.

    I very well remember...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Address:Ongole Prakasam District Andhra Pradesh

    I'm Thiragabathina Veeranjaneyulu I did a job as a Branch Development executive in Muthoot capital services ltd, my employee ID is MCSL108983 And the location is Andhra Pradesh Prakasam District Ongole, I resigned to my job on 2nd November 2022 and I did One month Notice period also, after that I submitted all my nodue certificates to HR department, It will be 90 days since I resigned to my job I didn't get my Releaving letter and full and...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Address:Ongole,Prakasam District Andhra Pradesh

    I'm Thiragabathina Veeranjaneyulu I did a job as a branch development executive in Muthoot capital services ltd and the location is Andhra Pradesh Prakasam District Ongole, my employee code is MCSL108983.
    I resigned to my job on 2nd November 2022 and I did one month notice period also, I have submitted all no dues certificates to HR, It will be 90 days since I resigned but I didn't get my Releaving letter and full and final settlement...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy