Muthoot — complaint / fraud against gold coin

Address:	New Delhi, Delhi, 110031
Website:	www.muthootpreciousmetals.com

My scheme is mkv elite gold1 (12 months) scheme code vmkv[protected] which on the name of nidhi khanna. I paid my full maturity amount i. E. Rs. 24000/-. When i went to redeem it as gold coin the executive given me gold coin & bill of it. There is a discrepancies in the bill. As per bill i will get 1000 rs which will be paid last month half of it from your side and 1000 rs which is extra paid by me. As well as they show rs. 840 discount. It should be 1000rs which i had paid extra 1000rs and you deduction it which is not acceptable. They told me they deduct i. E.[protected] amount it as i paid online instalment as when i paid online amount i charged me extra as online payment. So kindly reimburse my amount. Else i will do strictly action of it already it taken so much time. And i had all proof of it records. Kindly do not harres me so that i will take any action. As per rule i can case the file on the company to cheat the customer. You can also check how many times i call it centre (Vishwa nagar) and higher end (Ms. Palak). If you are not able to trace the call then contact me i had all the records.

Regards
Nidhi khanna