Muthoot — concern about my gold loan accounts and auction details for the same

Address:

Ghaziabad, Uttar Pradesh, 201012

Its a major concern about the muthoot finance service i have 8 nos of gold loan accounts in your reliable city mall ghaziabad up 201012 branch i have not shared the complete auction details of my gold loan and how many of the accounts have been left out from the auction till date also how many of my gold loan accounts is been lined up for auction. By the branch manager mrs. Nishi i am not at tall been satisfied with her dealing as she make false statements and try to manipulated the customer when ever we asked for the details of our gold loan accounts put all the things to head office of muthoot finance which is been based in kerala there phone numbers are also not in working we cant contact them no email ids of senior authority to contact and not been sharing details is a big concern for me as a customer for such long time.
Kindly provide me the complete details of above query on urgent basis.

Gold loan accounts details are below.
Mal-334, 10000rs
Mgl-344, 19000rs
Mgl-553, 8600 rs
Mgl-601, 15400 rs
Mgl-720, 3700 rs
Mal-187, 24998rs
Mgl-121, 22498rs
Mgl-164, 21778rs