Muthoot Finance — Damage of gold chain against gold loan consumer code 1139-msl-14799

Address:	Haridwar, Uttarakhand, 249407
Website:	www.muthootfinance.com

This is sahana bhattacharya complaining against muthoot finance limited. Branch ranipur, haridwar, uttarakhand, branch code - 1139

I have taken a loan of 8675 rupees against a brand new gold chain from taksh on 19th december 2014 from muthoot finance limited situtaed at ranipur more. Shop no 4, city complex, first floor, awas vikas colony, pin code 249407, haridwar telephone number [protected].

Receipt consumer code - 1139-msl-14799

I paid back the total amount with remaining interest on 21st august 2015.

While taking back my gold chain i found that my chain was damaged at 2 places and so i wanted to complain but in vein as the muthoot finance employees refused to lodge a complain and abused me verbally that the damage that has happened is normal. I wanted to meet the manager but they refused that too saying that the manager is not in office.

Since then i have complained at muthoot finance several times over telephone and over emails but nothing happened apart wasting my time and energy. The organization refused to pay any compensation towards the damage.

After waiting for almost a year here i beg justice from consumer forum of india towards damage of my precious possession of this gold chain.

Looking forward your urgent cooperation.

Best regards,

Sahana bhattacharya
Mobile: [protected]