Muthoot Finance Limited — Loan payment by e portal not credited to loan account

Address:	641025
Website:	muthnet.co.in

Loan no. 0064/msl/010231 loan date : 22/03/2016

Name: latha ajith
Addrress: no. 44 vidhya colony, thadagam road
Velandipalayam post
Coimbatore 641025
Mob:[protected]

Dear sir,

I have availed a gold loan from muthoot finance ltd on 22/03/04 and had paid two instalments of 1000 rupees and 900 rupees through muthoot web portal. On 15th of july 2016 i have again made a payment of rs. 900/- towards capital and interest but the same is not showing in my transaction in the portal.
When i went to enquire at the local branch of muthoot they were very indifferent and asked me to contact ernakulam office. I then contacted ernakulam office and they said they will look into the matter. Till date nothing has been done by neither ernakulam office or coimbatore office.

The money has neither been credited back to my bank account nor is it showing against my payment with muthoot.

I kindly request you to look into the matter and resolve the issue at the earliest. Either my money should be returned or it should be credited to my loan account.


Thanking you,
Yours faithfully

Latha ajith