[Resolved]  Muthoot Finance — rude and undisciplined behavior of branch and staff

I went to Muthoot finance branch of Dodamarg taluka in sindhudurg ( sindhudurga) district of Maharashtra. For asking about my gold pledge loan but you staff was so rude to talk and not even answering my question properly. And no office open on time and feel they are not serious about their work and there are running this branch jut for the sake of running they don’t care about any one. I think Muthoot must personally look into this branch seriously or people and customer like us will lose faith on Muthoot due to such staff they have in branch and I was also very tense and double minded after all this should my gold will gold safe hand. Hope you get some discipline and way to speak and handle customer in your staff.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Muthoot customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Muthoot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    521
    Pending
    0
    Resolved
    67
    Muthoot Phone
    +91 471 391 1560
    Muthoot Address
    Muthoot Centre, Punnen Road, Trivandrum, Kerala, India - 695034
    View all Muthoot contact information