Muthoot — Giving back gold in death case - vanasthalipuram - hyderabad

Address:Rangareddy, Andhra Pradesh, 500070
Website:www.muthootfinance.com

My father died recently and we paid all the amount towards loan. Now when we are asking to give gold back they are asking to get Notary, My mom, Proofs etc. Notary should be made in some particular format with two unknown persons signs. We asked to sent notary format in email as we are staying 80kms away from branch. The staff have very rude behavior and not even responding to calls. They are asking as it is your headache and that is our policy, if you want gold your wish or leave it. While taking gold no notary is asking, no one discuss about after death procedures. When it happens, they are trying to keep gold after repaying all amount and morely we need pay interest charges for their delay.
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May 14, 2018
Updated by Venkateswarlu Vallabhuni
Its been more than a year. No action taken.
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