Muthoot — I am complaining about loan cheating

In paramathi velur branch muthoot finance workers are cheated people those who are already paid their weekly dues perfectly. It has completed on december last week 2018. But now after a six month muthoot finance company workers asked people to pay again. What the hell is this that company workers should get punishment. Please help us. Actually we got loan from muthoot finance on 2017 it has ended on 2018 december. We paid weekly dues on every wednesday correctly. But last month june they had come to our house and threaten people that we are not paid the installment of loan money more than 5000 how it is possible sir after six month they asked us to pay again. We are very disappointed about this incident we are poor so that only we get loans from these kind of companies to full fill our life. But this activity hurt us a lot. What can i do i don't know sir. How can i help them. If we go and complaint against them we need money for processing but we have no money sir. How can we solve this matter without paying again.