Muthoot — I am complaining about not getting second time loan

Address:Coimbatore, Tamil Nadu, 641114

I am a regular customer of muthoot till 9 years. I am owning a tea shop. I am paying regularly the loan amount. Due to some inconvient situations I cannot pay at correct time. It has delayed upto 10 min even though I pay the penalty. But sometimes the collecting person he won't come at regular interval of time due to that reason it get delayed.now I have applied for 2nd time loan. But I am getting it. I just want to file a complaint please go through this problem and solve this as soon as possible.
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I m the regular costumer of muthoot money transfer.but here the staff of aligarh (u p), center point branch is very lazy and very illmannered.so plz teach them that how to treat with the costumer.they reallg dont care abt the timings .waste the time in just talking to each other.thanks

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