Muthoot — muthoot loan staff asking additional interest amount regarding

Address:

600015

Dear sir,
I had a loan with muthoot finance from the branch of chennai-mgr nagar branch (Bracn code 2601) my loan account number is-2601 msl 5540.
I am dealing with past 5 years with your branch gold pledge and i referred many of them about the gold loan.
Yesterday evening (28.08.2017), i went to office i want to pay the interest amount of rs. 385 principle loan amount of 21900 and i paid every month interest your branch without delay,
But muthoot company staff said to me up to today (28.07.2017) itself have to pay rs. 385 interest but i want close the loan account suddenly the staff he is telling it will come additional interest for extra one day and whatever system reflects only you have to pay the amount (Rs.22, 298 but actual amount (21900+385) is rs.22, 285) otherwise we cannot do anything and he don’t know the calculation and how to speak to the customer, and this is our company systems that total amount of money is rs.22, 298 they are collected me. This is not the right rule to earn some additional amount of interest money from customer, and they are telling simply system shows this amount only whatever this is not good systematic to handle the customer, and i have one more loan also its comes also the same problem and now they are asking me to pay extra money (Interest of money). The loan account number is 2601msl 5539 and please provide the complaint register book in the office, to identify who is made the mistake and provide the customer care numbers to solve the problems in future.
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