Muthoot — Slow processing & untrained staff availability

Address:

121004

Recently i aaply for loan of an amount of rs. 230000 but on same day ur staff approved for 200000 & said that 30000 will be inhencement on next day but thay dont told that next day 7 days interest will be calculated or charged... Thay charged 7 days interest on next day from 30000 amount... Proceessing fees chared as 1.89 % whenever u said that 1% will be charged...??? Why??? Processing time too excess due to staff availability is less... Tahy taken 1 hour in laon approving pricess... Can u rply or not???