Muthoot — transaction failed high spike in interest rate

Address:	Virar west
Website:	onlinemuthootfinance.com

Dear team,
Hello i had paid my emi on 8th april 2020 with interest 2903 and payment i done total of 4000rs.
Bt badluck transction was failed i recvd fr muthoot bt my money has been deducted fr my bank account so i tried calling all customer care no. Bt all not reachable so i mail on cc. Muthoot sime mail id also i get reply over tht and also they processd my refund it will reflct in my account in 7 days dey said okkk tht all is ok. I am thankfull for that.
Bt i have one complaint like 8th april rate of interest amount was 2903 and dn i saw it on 9th april it was 3603 and dn today i saw means 10th april the rate of ineterst is 3721 rs i want justification why it is increasing day to day basis and what shud i do in dis case???
I had paid my emi on time it was not my issue so y shud i pay dis interest pls luk into dis and also suggest me how shud i pay emi what is the source to pay emi??? Pls luk dis in high priority bcoz interest rate i dk y its increasing wn i tuk loan i tye ineterst was 3600rs now aftr 1 year i am continuing paymnt of my emi and interest come to 2903 or 2803 smthng and how suddenly dis is spike in interest amount i want clarification n make sure i wl not pay dis interest coz it was not my mistake transaction failed i got from u and interest also u are increasng dis is not fare we are in a middle class family guys itnaa paisa hotaa toh loan bhi nahi lete the hmm and hamaare se koi emi miss bhi nahi hua hai full 12 mnths mei u cn chck the records ye last time ka he bss aapke traf se transction failed hua meine toh time pe he bharaa tha pls luk dis in high priority