Muthoot — unnecessary penalty

Address:

440026

My father has taken the mortgage loan from muthoot finance. We paid the loan emi regularly. I forgot to transfer money to my father account before 10 feb 2018 and after 3days i paid the emi and penalty of 1692. I am the regular payee of the loan emi. It was just one penalty and how they can charge 1692 rs and on what basis? What is the interest rate for charging such high?

Mr. Lalit kumar and his sales team member from nagpur branch doesn't know how to behave with the customer and how to talk with them. Why you open such facility if you are not clear about the penalty due to the customers.

I want my penalty refund or adjust the loan amount itself. Those who are willing to take the loan from muthoot please keep in mind don't take the loan from them they are not helpful moreover they charge more.

Akhilesh dahat
[protected]