My Flower Gift Happiness Unlimited — Paid products still not received and again ask Delivery charges

Website:www.myflowergift.com

Sir,
I ordered date:24.03.2022 a Bouquet Roses with 1feet Teddy beer and Balloon for Rs.1350 delivery date on 28.03.2022 to my wife Birthday .. They did not mentioned any delivery charges while ordering -(PO box:680542 -pazhanji-porkulam-kunnamkulam-Kerala). I am continuously follow-up with their emails and phone calls. But they don't answering any phone calls, after i got reply from their email .they again ask me to pay rs.400 for Delivery charges.
Still not yet received the paid items, Definitely going to book a case against the company. Please find attached email conversation.

Thank you,

Sherin KV
[protected]@gmail.com
+[protected]
+3 photos
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