Mydala — Complaining about deduction from balance by saying mydala deals subscription | |||
I didn't done anything but before 5 minutes I've got a message from idea and mydala deals that Rs.29 are deducted for mydala deals.. i'm a Idea user just now received a message from idea and mydala that 29 is deducted from my balance and mydala deals are activated on my mobile, but i didn't have activated then why the hell they started it? Now i want to get unsubscribe from it how can i get unsubscribed from it? And what the hell is that mydala? Was this information helpful? | |||
Mydala customer support has been notified about the posted complaint. | |||
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Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
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Apologies for the inconvenience caused to you.
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.
Regards
Mydala Team