Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Mydala
Mydala.com
Customer satisfaction rating: 21%
Submit a Complaint
128
COMPLAINTS
ADVERTISEMENT

Mydala Customer Care

TwitterFacebookLinkedInYoutube
Address
Building No. 40 ,Okhla Phase 3 Industrial Area
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
14
down
14

Additional info
Submit a Complaint
Customer satisfaction rating
21%
Complaints
128
Pending
0
Resolved
26
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun Closed

Mydala related photos (37)

Complaints with pictures are more trusted and informative   

Mydala Photos

Mydala Complaints & Reviews

Sort by:
Report
Copy

I am a VI customer, mydala is charged me Rs. 49 without any consent on[protected]. I have not visited their website nor clicked on any of their subscriptions. This is outrageous and fraudulent activities. VI should cancel their tie up.
Mydala Unauthorised amount deduction
May 10, 2021

Complaint Status

Mydala customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Hello!
    Thank you for choosing to access mydala powered deal,
    You have been charged Rs. 49
    Your balance is Rs. 27.2

    Plz reverse
    I never ask for svs
    May 04, 2021

    Complaint Status

    Mydala customer support has been notified about the posted complaint.
    Hello!
    Thank you for choosing to access mydala powered deal,
    You have been charged Rs. 49
    Your balance is Rs. 27.2

    Plz reverse Rs. 49/=
    I never ask for this services

    Cell:
    [protected]
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Hello!
      Thank you for choosing to access mydala powered deal,
      You have been charged Rs. 49
      Your balance is Rs. 27.2

      Plz reverse I never
      Ask for

      Plz

      [protected]
      Vodafone
      Vasai West
      Pin code
      Maharashtra
      401202
      India
      May 04, 2021

      Complaint Status

      Mydala customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        I have received sms saying that you been charged rs 49 for choosing Mydala powered deal. They have deducted my amount without my permission. I haven't visited any of their site nor clicked on any link. When called to customer care they refused to refund my amount.
        Complaint against VI Mydala
        Apr 29, 2021

        Complaint Status

        Mydala customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          Who told u to activate this ?? I wil cancel ur vodafone
          Mydala powered deal activated
          Apr 29, 2021

          Complaint Status

          Mydala customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Vodafone deducted 49 for mydala services without consent. i have not used any service or visited any site. i called to customer...
            Helpful
            Share
            I have been charged Rs.49/- on my phone bill stating that the charge for choosing to access mydala powered deal on 23rd March...
            Helpful +1
            Share
            Report
            Copy

            [Resolved]

            I am a VI customer, mydala is charged me Rs. 49 without any consent. I have not visited their website nor clicked on any of their subscriptions. This is outrageous and fraudulent activities. VI should cancel their tie up.
            Unauthorised amount deduction
            Mar 30, 2021
            Complaint marked as Resolved 
            I initiated an email to VI and mydala stating I have been charged without authorisation. Immediately VI reached out and refunded the said amount so do mydala. But as a Good Samaritan I returned Rs. 49 to mydala. Now it’s between mydala & VI to figure out.
            Mar 29, 2021

            Complaint Status

            Mydala customer support has been notified about the posted complaint.
            VI refunded the amount first. Mydala also reached out and refunded 49 rupees. Since I already got paid by VI returned Rs 49 to mydala.

            Now mydala has to pay to VI.

            Thank you VI
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              A amount of 49rs deducted from my balance illiegally even though I didn't opt for it.
              Mar 20, 2021

              Complaint Status

              Mydala customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                You have deducted Rs.49 from my vi sim without my consent on 18th march 2021 even though i dont use internet or click on any link .kindly return my money with explanation.
                Mar 19, 2021

                Complaint Status

                Mydala customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  I didn’t opt for mydala powered deal but u have deducted 49 without my consent
                  Please revert this and credit my account
                  Mar 16, 2021

                  Complaint Status

                  Mydala customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    This is zoyab here
                    Everymonth i get msg that thanl you fpr using mydala powerdeal you been charge 49r
                    But i did not do anything i did not press anythig
                    Plus i m not in india
                    I m in south africa
                    Can you provide me how can i stop thos service while i m in south africa
                    Coz when i dial 199 is not going tru feom here
                    Pleasr provide me how tp stop this service
                    Mar 12, 2021

                    Complaint Status

                    Mydala customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      Dear Sir / Madam,

                      I am really quite concerned with regards to my account being charged Rs. 49/- every month without being taking any bundle.

                      To me this is a scam and to rip off old age pensioner.

                      can you please cancel all the additional packages or the bundle from my mobile number as i have not subscribe any of the service.

                      my number is +91 - [protected]

                      Thank you and i will appreciate if you can please reverse the recent charges as i have been penalised wrongly.
                      Mar 09, 2021

                      Complaint Status

                      Mydala customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        I'm Rishi Prakash Srivastava, Age 68, regs mobile no. is [protected] [VI cellular network].
                        I would like to complaint...
                        Helpful
                        Share
                        Report
                        Copy

                        I didnt subscribe any deal but still they are cutting money from my mobile balance
                        Mydala powered deal cut my 49 Rs two times
                        Feb 14, 2021

                        Complaint Status

                        Mydala customer support has been notified about the posted complaint.
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Report
                          Copy

                          I have received below mentioned message in my phone number [protected]. I never subscribed this.

                          Hello!
                          Thank you for choosing to access mydala powered deal,
                          You have been charged Rs. 49

                          Kindly unsubscribe me and refund my money
                          Feb 12, 2021

                          Complaint Status

                          Mydala customer support has been notified about the posted complaint.
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Report
                            Copy

                            Mydala — Mydala

                            Without my concern how can you even charge 49. I have never got any message or anything to accept that service.
                            Just...
                            Helpful
                            Share
                            Report
                            Copy

                            I want to complain as they have deduced 49 rupees from my account with my knowledge.
                            I will complain to police if you don't refund às i am a daughter of police officer
                            Jan 31, 2021

                            Complaint Status

                            Mydala customer support has been notified about the posted complaint.
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              They randomly enrolled my number onto some contest and deducted Rs 49 and the vodafone customer care sucks. It took me two...
                              Helpful +4
                              Share
                              Report
                              Copy

                              An amount of rs 49 deducted for my dala when I have not asked for any services
                              Jan 29, 2021

                              Complaint Status

                              Mydala customer support has been notified about the posted complaint.
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                ADVERTISEMENT