Mydala — Deducted money from phone | |
I had not purchased nor downloaded any product or service from mydala, however money was deducted from my phone number. My phone got a message on april 21, 2017, at 0:09 saying ' dear customer Thank you for downloading mydala powered deal from mydala. You have been charged rs. 29. Your balance is rs. 11.48." I need a refund as i have not used or even heard of mydala. Was this information helpful? | |
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Mydala customer support has been notified about the posted complaint. | |
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+91 11 4344 4444
Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
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Apologies for the inconvenience caused to you.
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.
Regards
Mydala Team