Mydala — Deduction of money with giving any intimation

Website:Mydala

On April 1, 2017 5:48am, I received a message. "Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 54:53". Without my consent who are you people charging me for and for what?? I had never downloaded any of these Mydala stuff. I don't even know what is this thing. Also I don't care. Just give my money back.
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Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Amol

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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