Mydala — Fraud company Mydala has charged me wrongly

I have been charged Rs. 29 by Mydala wrongly. Neither I have downloaded anything nor I have purchased anything. When I called them, they said you have purchase some voucher. I asked them to give a proof and they couldn't. They are running a big fraud and must have nexus with service provider. I am investigating this further and publish an article very soon. Won't leave this cheaters...
Was this information helpful?
No (0)
Yes (0)
Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

The message I received in the morning i.e on 1 April 2017 without taking my concent the following amount is deducted from my mobile balance:
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 111.31
ABCD@321#123's reply, Apr 17, 2017
Dear User

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at 011-43444444 or mail us @ support@mydala.com.
rachittrivedi's [Complaint's author] reply, Apr 17, 2017
Hello, I am all set with taking legal & media action against Mydala. Please let me know if you want to join (free of cost).

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mydala
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    136
    Pending
    0
    Resolved
    27
    Mydala Phone
    +91 11 4344 4444
    Mydala Address
    Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
    View all Mydala contact information