Mydala — Mydala deducted money from my postpaid mobile bill

Harsh_pune

from Pune, Maharashtra

Address:

411057

My dala deducted my rs.29 two times. I didn't even activate any coupon or any service. They are fraud. My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing a message popped up and I received a message from mydala that rs. 29 has been deducted...
How they can just deduct money like that isn't there any law for such crimes..

Oct-2016 - Rs. 29
Jan-2017 - Rs. 29
[protected][protected]
Total Rs. 58

I want Rs. 58 back in my postpaid mobile bill account immediately.

My number is [protected]
Harshal Waikar

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Comments

ABCD@321#123

from Delhi, Delhi

Dear Harshal,

Apologies for the inconvenience, we have been trying to connect you @ [protected] but somehow you aren’t able to respond the calls.

We would like to inform you that mydala is an online discounted website and we provide offers on ( Restaurants, Body Art, Spas & Salons, Gyms and more), you can explore the same by logging on to www.mydala .com also you can download our app on your Android and IOS device and check out the exciting offers.

We would like to inform you that at mydala there is no such system wherein the amount gets deducted without the customer’s consent.

Please reach out to us[protected]Monday – Saturday between 09:30 am till 8:00 pm) or mail us @ [protected]@mydala.com so that we can assist you in a better way.

Regards
Mydala Team

Harsh_pune's [Complaint's author] reply, Mar 7, 2017

Please try to call me back on the same number.