Mydala — Mydala has charged me Rs.29 without using the phone.

MYDALA has charged me Rs.29 on 28 feb 2017 at 5.33 AM today . I haven't activated any service, account or coupons regarding MYDALA. I didn't even using phone at that time and i got a text message regarding mydala powered deal downloading from MYDALA.

I don't know what MYDALA is. So how to activate deals without take any permission from the user. This is a fraud one. I am going to complaint against this in consumer court. I want the my money back.
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Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Dinesh

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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