Mydala — Mydala powered deal downloaded by itself and money deducted

Address:Hyderabad, Andhra Pradesh, 500058
Website:www.ideacellular.com

Today, Rs. 29 was deducted from my balance and a message came stating that I had downloaded Mydala powered deal which is false and I did not download any such thing from my phone. Also, nothing as told in the message have been downloaded.It is a case of pure fraud by such a respected company. So, I want to have my deducted balance refunded as soon as possible.
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Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pradipta

Apologies for the inconvenience caused to you.

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

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