Myflower App — cancellation and refund

Address:FLAT NO S17 2ND FLOOR BBC WESTEND APARTMENTS, INDIRA GANDHI STREET, Chennai, Tamil Nadu, 600093
Website:My Flower app

I have ordered a red rose flower bouquet 599rs thru this website today morning at 10.04 am for my spouse and i was told it will get delivered by 5pm then they said by 7pm it will get delivered.. They keep saying it is out if delivery from 5pm.. They are cheating the customers... Many such have complaint in facebook... The bouquet was not delivered atall and they are not ready to refund.. Instead they use filthy language on customers when asking for refund.. They are real fraudsters cheaters.. Pls help me getting my refund.
+1 photos
Was this information helpful?
No (1)
Yes (63)
Complaint comments 

Comments

Kindly never ever use this app (My Flower App). These people are fraud. They are sitting over there to cheat the customers.

Kindly help spread the word through your networks.
sagaya Sunil's reply, Jun 18, 2021
Really they are cheaters. Don't buy anything from this site
I ordered the cake and they cancelled at the last minute...refund is not yet done. .. I don see any helpline number too... Pakka frauds
I ordered a cushion . On the last minute they said they would take 3 to 4 days for the delivery. They have even responded to my call and mail I want my money back immediately.
Yes. My flower app is worst company donot order any thing, i ordered cake last minute they canceled and refund not made their customer care online response is worst i never see such a worst company in E-Commerce business
Do not order any thing in my flower app

My flower app is such worst app, I ordered the cake and they cancelled at the last minute...refund is not yet done. .. I don see any helpline number too... When i called they are not picking the call disconnecting, such frauds . How can i get the money ?
sagaya Sunil's reply, Jun 18, 2021
The same happened to me also.. Dont trust them..
I ordered cake through dis app for my parents. Last minute they cancelled my order and when told to give refund dey said deyl will refund in my flower wallet. When told dat I want in my original account dey said dey won't give. But when I checked Dey hav not even refunded it in my flower wallet. If I try to call Dey r not picking d call...worst customer service ever.

I ordered cake on feb14 2021 on that day they can't deliver..next day one of person from this company offered me to give chocolate then cant deliver cake ..I agreed and it's not delivered but it shows it delivered but you are not received our order..such a a fraud company I never seen ..

I ordered a cake...they said they will deliver, then they said its cancelled...no proper response...not refunding the amount...not picking up calls... pls don't order anything through this app... all cheaters...
I had ordered a cake but they didn't delivered and no refund.please don't order anything from this app .They are cheaters.Fraud app
I had ordered a print cup.but didn't delivered and no refund please don't order anything from this app really they are cheaters fraud app

I ordered a cake of rupees 2085.but item not delivered .they didn't refund money...fake app...
I ordered a cake the said to deliver the same day the deducted money rs611then agter they are not picking my phone

My flower app is totally fraud. They don't deliver the items and also do not return the money.
I am among one of them who all have been cheated by my flower app.i have ordered cake for my friend but it was not delivered nor my money was refunded. Kindly support to get the refund The order number is given below,
[protected]
sagaya Sunil's reply, Jun 18, 2021
It is true.. Dont use this website//
Sir/ Madam,

This is to let you know that I had ordered 3 cakes total from your website. One cake for Ernakulam district ordered on 1st June and  and 2 cakes for Allepy district ordered on 31st May.

I want to report the poor & inefficient service you have provided.

The cake for Ernakulam district which was supposed to be delivered on 6th June was delivered on 2nd June.

The other 2 cakes for Allepy district, which was supposed to be delivered on 7th June, was never delivered. Your team informed me on the day at 5:30pm that they are unable to fulfil delivery. How can you wait till the end of the working day to inform me of non- delivery ?

Your team have asked me (on the phone) to choose an item worth Rs800 and they will compensate . Now as per the email below, the compensation has been reduced to Rs. 661. This is ridiculous & unacceptable and you are cheating your customers.

They haven't even mentioned the second cake ive ordered. At a minimum I expect to be compensated for the full amount i have paid for both cakes that were not delivered. If not, I will be logging a complaint against this website.

Very third class My Flower app. is totally fraud.
Real cheaters. They don't deliver the ordered items..
Crimelkr's reply, Jun 18, 2021
We got your complaint. Forward evidence by whatsapp on 9341477262.
I have ordered cake to surprise my dad on father’s day but they have not delivered the same as yet. Money is the secondary part but they don’t even understand emotions attached to the person. I have been following up with them from last 6 days and every time getting the answer stating they will speak to the delivery boy and revert back. Very irresponsible, no one should use this app for gifting.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    FLAT NO S17 2ND FLOOR BBC WESTEND APARTMENTS, INDIRA GANDHI STREET, Chennai
    Tamil Nadu
    India
    File a Complaint