Myglamm — Product not received, but got a message that it is delivered

I have not received my lit matte lipcolor, but I got a mail which says the product is delivered. I didn't get any call from the delivery boy to confirm the address. If it is delivered at any other address who will be responsible for the same. Not at all impressive myglamm. If it is so, your word of mouth will be spoiled by many like me. Refund my money or send a product.
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