Myglamm Complaints & Reviews

Ordered a liquid matte Holmes and liquid velvet matte shade IFLY but received completely different shade...

[protected]-2 ye meri order no hai ..courier boy ne delivered nahi Kiya product or app par delivered show krwa diya..Mera phone no block Kar Dia or mujhse ghalt tareeke se baat ki dusre no par call karne par..my glamm app par bhi complain karne par mujhe madad nahi mili

This my order id Order[protected] has been refund please return amount.

I have applied a discount code of 100%cash back...I haven't received yet

I have received a discount of 100% cash back ..They haven't given me yet

I have placed order on 6.5.2023 but till date order is not shipped even there whatsapp customer care don't have any update not even they are answering anything promptly and properly, it's a prepaid order and they are not even cancelling the order.

Order :[protected]

My glamm is offering any product @ rs 01/-. but you need to order minimum of Rs. 198/- for free delievery. I ordered two items worth Rs 01 & 298/- they delievered rs 298/- product and disappered. Now they are not delievering my 01/- Rs product. Product was of manish malhotra. Both are faraud manish malhotra & my glamm.

Order Number:[protected]

I ordered two lipsticks from myglamm one is in shade boo and the other is in shade lover, but I received totally different shades. I already contacted through chat but they are talking very rudely and saying they cant return or even exchange.
Here is the photos attached of what i ordered v/s what I received, have a look.
Please return this order as soon as possible
The order is delivered to me today itself.

Order Number:[protected]

I ordered two lipsticks from myglamm one is in shade boo and the other is in shade lover, but I received totally different shades. I already contacted through chat but they talking to me very rudely, they are behaving very unprofessional.
Here is the photos attached of what i ordered v/s what I received, have a look.
Please return this order as soon as possible
The order is delivered to me today itself.

I have received the damaged product. The customer services of the app is not up to the mark. I'm not receiving any update regarding my complaint.

I ordered 15 items out of which 7 are missing. They provide no help whatsoever.
I cancelled three orders and they are not refunding me. They say it's automatic but haven't recieved any. Also they say that as per their status the refund is success. What the hell

I found that I entered wrong address
Immediately (within 5 mins) after placing order I contacted team via email.
But response is that they will not change address. I expect refund of the money

Ive recently ordered MyGlamm LIT Nail Enamel - Hey Gurl + MyGlamm LIT Nail Enamel
- Morning After + MyGlamm LIT Nail Enamel - Bad Romance +
MyGlamm LIT Nail Enamel - Groundwork
I got defective and damaged products and Different shades .Also i gave a complaint on myglamm app but there is no response .please look back in this and i want to return your prpducts back and send my refund ASAP.
Invoice Number: [protected]-53
Order Number:[protected]

Money was deducted from bank, no order was placed, no refund given

So basically I placed below two orders for two lipsticks in each package (total 4)
In both the orders One lipstick each is missing. So when I raised a complaint, they asked for the proofs (carton, bill, etc) which I provided...After days of chasing they are replying that it was scanned and packed well so they can't do anything now..(basically they meant I am lying)
I replied back to give me the proofs that it was packed well...since I didn't receive it. I have complete right to know about the products I paid for since it's not completely delivered to me ..they are just replying the same mail again and again.

I need my money refund or the missing products

[protected]
[protected]

Myglamm — Missing product

I received an empty package with nothing but an invoice slip inside.. I don’t know why they would send an empty package to a customer and I really disappointed with the customer service.. no response at all.. plz provide a resolution soon.
unable to track online.

Thanks
Amita

I have ordered items from myglamm and delivery partner loadshare is not delivering my product showing customer not reachable. Then i contacted loadshare customer care number which is available on their site is wrong
My order no. Is[protected]

We have booked a product on Myglum Rewards and along with it, booked a nail polish but the nail polish arrived wrong so have to return it.

I ordered POPXO MAKEUP - PRETTY MESS - MINI LIP KIT, PERFECT CURVES MATTE LIP CRAYON - SIREN and got a free MYGLAMM K.PLAY ACAI BERRY ANTI-OXIDANT SHEET MASK .
The item POPXO MAKEUP - PRETTY MESS - MINI LIP KIT had all 3 lipsticks damaged in it.. i have attached the image below.
then i am talking to customer care of my glam its displaying your chat is in que ..no representative turned up.
I have attached the image of my order too.. please look into this as soon as possible .
And would like to get my product replaced .

I complained this on consumer complaint (screenshot attached) but no action was taken so doing it again once more

Reach me at [protected]@gmail.com

I have received defective product (foundation stick).
The outer box is damaged and the inner product is also not in proper state. There was no lid on the foundation stick.

I tried reaching out on the chat support, but I received no response from your end.

I ordered POPXO MAKEUP - PRETTY MESS - MINI LIP KIT, PERFECT CURVES MATTE LIP CRAYON - SIREN and got a free MYGLAMM K.PLAY ACAI BERRY ANTI-OXIDANT SHEET MASK .
The item POPXO MAKEUP - PRETTY MESS - MINI LIP KIT had all 3 lipsticks damaged in it.. i have attached the image below.
then i am talking to customer care of my glam its displaying your chat is in que ..no representative turned up.
I have attached the image of my order too.. please look into this as soon as possible .
And would like to get my product replaced .

Reach me at [protected]@gmail.com

I ordered a product from myglamm on 11 September and expected delivery date was 16 September. I didn't receive my order yet and I'm unable to contact them. Payment is also done.

I received an empty package with nothing but an invoice slip inside.. I don’t know why they would send an empty package to a customer and I really disappointed with the customer service.. no response at all.. plz provide a resolution soon

I got delivery of myglamm product today i.e compact, i got compact in broken condition I have sent an email to myglamm as well i m sending pics also to myglamm support chat . Pls resend product or refund my money

I had placed an order on 20th August 2022 and it was out for delivery within 2-3 days. Delivery person called me and asked me to come near to the main road. I reached there, but he was not available. I tried to call back to the same number but no luck.

Till date, I am yet to receive the product. I tried to cancel the order from myglamm whatsapp chatbot, however it is not allowing me to cancel the order. always saying order is in transit and can not be cancelled.

My Money is currently blocked. Request for an urgent resolution. Either return my money ASAP or deliver the product on high priority.

Order Number# :[protected]

I have not received my lit matte lipcolor, but I got a mail which says the product is delivered. I didn't get any call from the delivery boy to confirm the address. If it is delivered at any other address who will be responsible for the same. Not at all impressive myglamm. If it is so, your word of mouth will be spoiled by many like me. Refund my money or send a product.

My payment has been debited but no product is visible in My orders

The site is dubious. I was shopping around and was stuck at the shopping cart without proceeding to payment.The next thing I know is that the amount of 949 was deducted from my bank through a system notification. I did not key in any payment details so I dont know how this amount was pulled from my a/c. Usually customers are redirected to the payment gateway pages to select their preferred mode and from there they get OTPs.
None of...

Team
I was order on 5 jul 2022, order no is [protected]-16.
Delivery time 7 jul 2022 6:47pm
But
he did not come, nor did any call come that the delivery boy should call, there is no call. There is no message
And
Again delivery time 8 July 2022 9:27
But he is not come at location, in tracking app pidge

Now i try to contact pidge customer care but they not provide me delivery partner number
I try to tell them that location that my office address it closed at 6:00 pm,
But me home near I will come at near metro station to receive my order
But
They don't provide delivery partner number
And
your (MyGlamm) customer support executive (sabha) is not replying me properly, on WhatsApp chat process
Very disappoint with your services.

Please take it priority basis .
Provide me delivery partner number

Sir

I was order on 5 jul 2022, order no is [protected]-16.

Delivery time 7 jul 2022 6:47pm

But
Delivery boy not come even he didn't call me ..
And
Then I try to connect with
customer support executive (sabha) but she is not replying me properly,
Very disappoint with services.

Please take it priority basis .

Provide me delivery partner number

Where my order now ..

Thank you