Myitreturn.com — Consumers on website (www.myitreturn.com) are mandated to pay/donate for social causes without knowledge of consumers

Address:India
Website:www.myitreturn.com

I am using the website (www.myitreturn.com) for past 8 years for tax related services. From last 3 years, website is mandatorily asking to donate for social cause. The website is asking for this extra payment (Rs.235.00) for every tax services that I do online. If I do not pay, I will not be able to avail my tax services. The extra payment (Rs.235.00) is asked at the time of last step and I cannot say no/skip to the payment. Also now I have received 2 sms from my bank that Rs.235.00 is deducted in my card saying that "...your card has been used for Rs.235.00 at PAYMYITRETURN COM. This transaction has been processed without the additional factor of authentication prescribed by RBI..." But I did not use above website for any of the tax services for the sms from my bank dated- Wednesday, 5 May 2021 and sms from my bank dated- Monday, 5 July 2021.
Request the matter to be investigated and punish the company for such false payments taken without any services.
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