Naaptol — Item ordered online not delivered

Address:Golaghat, Assam

I ordered a Gadget Hero EZCAP Walkman Audio Cassette Tape Player to MP3 Converter at Naaptol.online. Order ID: order No. 11444355. Order date: 06/11/2014. Item not received till now. I complained at their site several times but they close the complain with comment "successfully resolved". They are even not able to provide me the courier details.
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    +91 92 2353 7000
    +91 14 1402 4376
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    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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