[Resolved]  Naaptol Online Shopping — about the phone ordered online

I had ordered phone a month back and received it but phone its is horrible and its not even switching on... Immediatly i called customer care request for return and refund and customer care team informed they will come and collect the product and initiate for refund but till date no update and i am been calling and asking for update.. Now they are telling there is no refund but thy will replace with other product which i am not interested. Company cant even refund for small amount product how are things with other costly products... Not sure how these kind of company is surviving and how they get licence.. Such a worst company.