Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
176
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhargav Puvula
from Powai, Maharashtra
May 19, 2022
This thread was updated on May 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

12th anniversary celebrations random lucky draw contest

Address:Naaptol online shopping pvt ltd CityTower complex, sasthala lane, atgraha, new town, kolkata, west bengal - 700052.
Website:NAAPTOL.COM

I got an letter along an scratch coupon through India post. When i scratched, i got "you won 12, 80000 1st prize Mahendra XUV with 6 digit code. To claim the prize i need to send the 6digit code to Helpline number [protected] & whatsapp number [protected].
Redemption rules
1)courier charges will be collected from the winner in advance.
2)cash prizes if won will be directly credited to your bank account.
3)all...
+2 photos
Helpful
390 other people found this review helpful
390 found this helpful
13 Comments
Report
Copy
D
Deeksha Seth
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a letter of a lucky draw contest

My name is deeksha Seth I purchased a product from naaptol some 5-6 months ago recently I got a letter from naaptol that I am selected as a lucky draw contest winner in that I received a coupon scratch card in which I scratched it and it shows that I have won 750000 and in that letter there were two mobile nos. I called them and they said that if you pay 7500 service tax charge of 1% of the winning amount then they will transfer the winning...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
KalraSatish
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Size of milk boilers

I have purchased two sets of Milk boilers as per TV Advertisement showing capacity 2 Litre & 1 Litre. After delivery of 2-3 days I have opened one set and want to use the boiler of 2 litre with 2 litre milk but surprisingly milk remain in the milk pot as the capacity of 2 litre is less than 2 litre same thing with 1 litre boiler. One set of boiler I gifted to my daughter who is also complaining that she is unable to boil 2 litre milk in 2...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohan raviteja bojja
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating my amount 75000

Address:Satellite city c block venkateswara swamy temple street rajahmundry rural

Na april cheating my amount 75000...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yashwanth Km
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift and prize voucher

I was received a letter and scratch card of winning prize 12lakhs rupees when i called to that number they asked me to deposit money of 111200 and as I deposited they are asking 65000 again please help me in refunding my money...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vishal SD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received scratch and win card with a price of hyundai creta and we didn't receive our gift.

I want compensation for this fraud. I recieved this on your name and if you cant provide us with compensation we are filing a complaint against you....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Khushbu@01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returning product as damaged product received

We ordered eyebrows and facial hair remover of INR 1000 which after receiving was found to be damaged, the machine is not working even after using new battery cells.I want to return it asap and want my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharadha Sharu
from Powai, Maharashtra
Report
Copy

Scratch card

Address:city tower complex, sasthala lane atgarha, new town, kolkata,west bengal - 700052.

I have received registered post from naaptol in that post i have received scratch card for 11 th anniversary celebration . I won 1st prize hyundai creta car but i said i don't want car but they said you have 2nd option we will give money and they said 1st you have to pay 4% interest & gst then only u will receive that amount is that real or fake????...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ALDRINE PRAJWAL
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Random lucky draw contest

I got fake letter random luck draw contest.. claiming to be from naaptol... I haven't sent any of my details... There are number of people who have lost money.. I even got a call from the below number.. my only question to naaptol is how did the fraudsters get my address and mobile number?? It's really terrifying that all our details are being sold to this fraudsters and I don't know what initiative have you taken regarding this.. (fraudster...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shammy Bhadran
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against Defective product of Naaptol 5 Nos Cotton rich Modern Floral Bed sheet ( Code 7290) - Order No :- 73129375

Address:Nedumangad , Thiruvanathapuram

I have ordered 5 Nos Cotton rich Modern Floral Bed sheets ( Code 7290) - Order No :[protected] on 22/11/2020 from Naaptol online shopping Pvt Ltd. When I received that product it seems the colour and design Pattern of bed sheet are different from the advertising shown on Naaptol tv show, So I call customer care and complain against this defective product ( Complaint no[protected] dated[protected] and they promise me to return back the product...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tallapalli Raju
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online lucky draw-Coupon

Dear Naaptol team,

My Brother got a letter along with scratch card in name of naaptol and it was first prize won Mahindra scarpio XUV 500 when we scratched the card. In letter contact number given as ARUN KUMAR KT(Finance Manager) contact number- [protected]. We contacted above person and he congratulated us as we won 1st prize, then the same person asking us to pay Rs. 25600/- for temporary registration or we can convert prize...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swaminathant
from Chennai, Tamil Nadu
Report
Copy

Brought JY-8502 after seeing TV advertisement

My father have brought the trimmer from naaptol online shopping after seeing the ads from TV.
In tv ads they said its 599 Rs and delivery charge 101 RS.

After its delivery to home i just checked and found that its over priced.
Seems in amazon same product price is only 339 Rs.They fooled my father.

I just spoked to their customer care and asked why i have been over priced. They just simply put...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
geethu fashion's vlogs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lucky draw scratch card

Address:Mangollu

Hi Andi na name suma Naaptol pvt LTD naku oka speed post vachindi scrch 120000 amount undi malli call cheste 12000 kattamanaru nenu nejame ani kattanu taravata 36000 kattamanaru antha amount ledu nenu drop avvthanu Lucy draw nundi annanu na money naku pay cheyandi ante cheyadam ledu edi fake e ga malli phone ring avvuthundi call lif cheyadam ledu 1 month nundi try chestunna plz na money naku return vachela cheyandi edo asapadi plzzzzzzzzzz...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthik Mlr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on fake coupon card and letter

Dear sir/Madam, we are in receipt of a letter offering a first prize of one new Mahindra XUV 500. We also received a scratch card of first prize.when we called the persons relating to this letter, they offer an amount of Rs.14900/- from us. It seems meaningless if they ask for the money.

Hence we request you to kindly look into the matter at an earliest....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakash Rao B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About fake naaptol scratch card

Dear Sir, We are in receipt of a claim coupon rewarding a first prize of one new Mahindra XUV 500 car. We have scratched the coupon and have offered a prize car. We can not believe this as a genuine one..

We kindly request you to look into the matter immediately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
annegouni gayatri
from Hyderabad, Telangana
Report
Copy

Received a defective product but no exchange has been done

Order no:71665427
Product : life daps calling tablet
Received a detective piece for replacement their is no proper response from them... I have been calling from the date I have registered the complaint but I get to hear the same ie wait for 3-4 days... Till today there is no replacement has been done.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Najla Banu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud lucky draw

In the name of naaptol company we received scratch and win coupon via post. As per the coupon we got firt prize which is hyundai creta car and they ask us to send the details of the coupon and next day we receive the letter of confirmation and asking us to pay. From the beginning we noticed this as fraud activity. To collect the whole evidence we tried to keep in contact with them....
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Sunil Kumar MV
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lucky draw cheating

Address:903,building7,prakashdeepbuilding,tolstoymarg,atulgrove road new Delhi-110001

I Got lucky draw coupon of rupees 8, 80, 000 but they have told me to transfer same tax and GST i paid about 2, 00, 000 but still they are asking me to pay same more amount and they have send me the HBSC Letter to pay 54, 000...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ajay Palkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a small size 81pcs dinner set

Address:Mumbai, India

I had ordered an 81pcs dinner set from Naaptol online shopping worth Rs 2398 on[protected] from Hubli, Karnataka.The product is very small compared to what they have showed in television. After receiving the order within 30mins my brother had called the customer care regarding the defect of the product, which the customer care people didn't take it seriously, infact they questioned my brother saying that there are 81 pcs or no.And later asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riyarajm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Naaptol scratch & win

We received a letter and a scratch card saying that we won a Maruti suzuki dezire worth Rs 8, 80, 000 and to redeem it they are asking to send our bank details in the given whatsapp numbers...i realised this a big scam...i request you to take immediate action on such fraudsters and why our personal details like name address and phone numbers are leaking by the third party?? The followed numbers are from west bengal naming "naaptol scam" please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy