Naaptol Online Shopping Complaints & Reviews

We have ordered slim belt via phone and while ordering, we have not been informed about the size of the product. We have received xl product on 13th june 2020 and we have made complaint on the same day i. E. 13th june 2020

When we checked with naptol team on 17th june 2020, they were lathergic and not responding and not exchanged our product. After 10 days i. E. Today 22nd june 2020, they are informing that they will not change...

Sir chiting with me by your order attendant on land line phone call, please help us...

Sir, i received a registered post with letter and scratch card about winning prize xuv 500 car, they shall asking 1%payment if you get the prize,
What shall i do
Please reply
Their contact numbers 91 [protected], 91 [protected] (Whatsapp)...

Today i have received with scratch & win coupon along with a description letter saying that i have won xuv500 car as the part of the 11th anniversary celebration of naaptol online shopping service pvt. Ltd. The registered speed post saying that i have to contact the given number to redeem the bagged price and to pay the 4%tax in advance after making a call to the help line number of mr. Vikram (Cro officer [protected], [protected]. Address...

The product delivered today. I am not satisfied with the product delivered. It is very poor quality and not worth for the a mount of rs.2398/- which i have spent. It is very thin and small and naaptol is cheating the customers.

I request you to get back the product and refund the amount of rs. 2398/- as soon as possible....

I've received a scratch&win coupon along with a description letter saying that i've won xuv500 as part of the 11th anniversary celebrations of naaptol online shopping services pvt. Ltd. The registered speed post letter saying that i've to contact the given number to redeem the bagged price and to pay the 4%tax in advance after making a call to the help line number of mr. Vikram (Cro officer:[protected], [protected]). Address given in the...

I given damage product of shoes please replace the order immediately...

I given damage product from your company please replace the order immediately...

I want to cancel my order but the app is worst they are not attending my call and make different excise to not cancel the order very disappointed...

Sir i had purchased life daps calling tab on 23/02/2020 video even paid rs 4398 but the tab is not working at all even approached customer care but in reply he
Told me that he will exchange some one will com for pickup but upto know no one came to pick up. Please tell me how will you resolve this issue and when the tab will get in working condition....

Date of incident - 24-april-2020
Client name - naaptol
Desc - this is regarding my order no – 66413924 which was raised before lockout. On 04/24, i received a call from courier company (Delhivery) on my order who expected cash on delivery. Due to lockdown and staying in a hotspot area my society is sealed and i am out of cash; hence i told the courier guy that i need alternate option for paying. Courier person was fine to...

Our product is damaged due to this it cannot work properly and effectively....

I received the call from following numbers saying that we (Nitinkumar singh, alok kumar sharma) are calling from naaptol, jharkand, and they said that you purchased a mixer from naaptol (Which i never purchased) and you own a lucky draw with a tata safari and 12 lac cash (Anyone you can opt for)

[protected]
[protected]
[protected] (Customer care-naaptol)

I asked two questions -
1) i asked...

Sir/madam

Please cancel my order:66448246

Thanks
Tagore...

My product totally different shown in add its not working and charging problem so please give me my money refund...

My father recieved a certificate of winning xuv under your company name and then he was asked to send 14, 800 to your company name. My father did the payment and then he was asked to pay additional 29, 000. And he realised it might be scam a little late. Sir, we come from a middle class family and 14, 800 is a very big amount. Can you please look at the matter and do the necessary at your earliest....

Dear sir/madam,

I have ordered hair dye shampoo on 17/3/2020tuesday and i contacted today on 17/3/2020at 2:36 pm to customer support to cancel my order she accepted my complaint and assured me that it will be cancelled. At present the track record of naaptol is displaying that the order is shipped. Finally i need to cancel my order.
Order number: 66292143
Please do the same
Thanking you
Sreedharan...

On march 9th - 2020, i have received a fraudulent letter claiming to be an official lucky draw letter from naaptol. On further investigation of the letter, i found out that the letter was fake and was intended to scam money.
The question inhere is how did the scammer get hands-on customer data that includes a contact number and residential address. Customer data is a very sensitive matter and breach of such data is a violation. I...

We have received a scratch card and we have got cash prize in that and they provided some whatsapp numbers to send documents and in return we got a call to pay rs.6500/- and rs.12800/- again asking for rs.44000/- as a service tax. By seeing this portal we have understood that it is fraud. Naaptol have to take action on these kind of people. How the confidentally information of mobiles nos and address are leaking to third parties.
My...

Naaptol k trf se mujhe ek latter mila jo ki naaptol k kolkata adress se by post aaya hai usme ek screatch coupan tha or jisme 750000 ka prize money btaya gya jb maine latter or diye gye no pr call kiya to mujhse mera bank details manga gya or kl aapka payment ho jaiyega issa kha gya phir next day call aaya ki mera prize money transfer process me hai or uske liye mujhse service tax gst cgst noc tds income tax k awaj me 300000₹ submit krwaya...