Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
176
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muraleedharan Evoor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

naaptol scratch card

Address:Naaptol online shopping, Kolkata, West Bengal

We have receive a letter and a scratch card from naaptol. We have scratched and won xuv 500. We have pay tax 14800. After they said we will pay for 3 %. We have pay 44400. They have send some proofs, we have trusted the proofs. And they asked to pay gst amount of 50000 thousand of money. Now feeling a miss under standing. This is fake or true. Please reply immediately....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chiranjeeb Puthal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam of 17500

Address:Kuruda Square, 756056

A week ago i received a latter of naaptol company having a coupon of 750, 000 cash prize with a contract no. First of all they demanded 7500 as 1% service tax and given me a account of a person named pradip thakur to transfer the money then after that a gst of 3% which was 22500 which i refused to give then they call and said that they would transfer the money in small amounts so sum of minimum 6000 would be required and then again they called...
+2 photos
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
J
jenny@#
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw scam

Address:Kolkata, West Bengal

Yesterday my father got a letter from naaptol about a lucky draw, inside there was a coupon in which we have to scratch where it is written that we won 750000 cash prize. So my father made a call on the number mentioned in the letter they asked for 7500 rs after we paid that amt they asked for further more amt. Then we said them that we don't want any lottery and asked for refund of our money firstly they just said there is no way of refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritesh Shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:95/402, Happy Home Estate, Poonam Sagar Complex, Mira Road East., 401107

I had ordered 18pcs. Kitchenware set on 15th feb 2020 and received defected product. I had taken confirmation before ordering on the refund and was assured that i will get 100% refund to bank account if the product is defective or not liked by me.
Even after continuous followups the executives are saying that product is dispatched but i donot want it, i want my refund to which they say i'll get voucher. This is like cheating your customers.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunnu gautam
from Gurgaon, Haryana
Report
Copy

refund

Address:Ghaziabad, Uttar Pradesh, 201001

Kitchen queen 43 pcs coloured stainless steel storage set
Order no. 65476183
Contact no. [protected] (Used at time of order placed).

I bought kitchen queen 43 pcs coloured stainless steel storage set of cost 1999/- on 15 feb, 2020. I placed a return request and want refund (In bank account given to naaptol) as i didnt like the quantity. Order was picked on 20 feb, 2020. They alotted me a refund voucher to shop...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunnu gautam
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Ghaziabad, Uttar Pradesh, 201001

I bought kitchen queen 43 pcs coloured stainless steel storage set of cost 1999/- on 15 feb, 2020. I placed a return request and want refund (In bank account given to naaptol) as i didnt like the quantity. Order was picked on 20 feb, 2020. They alotted me a refund voucher to shop other products from naaptol and i don't wand any shopping from naaptol. I complaint many times and everytime they said i can't get money in bank account only i can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunnu gautam
from Gurgaon, Haryana
Report
Copy

refund

Address:Ghaziabad, Uttar Pradesh, 201002

I bought Kitchen Queen 43 pcs Coloured Stainless steel Storage set of cost 1999/- on 15 Feb, 2020 .i placed a return request and want refund(in bank account given to naaptol) as I didnt like the quantity. Order was picked on 20 Feb, 2020 .they alotted me a refund voucher to shop other products from naaptol and I don't wand any shopping from naaptol. I complaint many times and everytime they said I can't get money in bank account only I can...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kunnu gautam
from Gurgaon, Haryana
Report
Copy

refund

Address:Ghaziabad, Uttar Pradesh, 201002

I bought kitchen queen 43 pcs coloured stainless steel storage set of cost 1999/-. I placed a return request and want refund (In bank account given to naaptol) as i didnt like the quantity. They alotted me a refund voucher to shop other products from naaptol m i don't wand any shopping from naaptol. I complaint many times and everytime they said i can't get money in bank account only i can get voucher. The staff is also so so poor and not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Samal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received a scratch card

Address:Ajmer, Rajasthan, 305001

I received a scratch card for 6 lakh rupees and it says all government taxes + processing fees toward the redemption of the prize money will pe paid by the winner. Is this fraud?? Or is this legit?? They're even asking for account numbers and aadhar card and PAN card. It tells us to give a call on a WhatsApp number to give details. Can we know what is happening here??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritz14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund in bank account

My mother kalawati swami ordered a set of bedsheets from naaptol. Before purchasing it we confirmed about the refund on bank account and product quality. The executive said that refund will be done if the product is not liked by you. After confirmation only we bought the product. We received a very bad quality of bedsheets and immediately followed all the formalities of return and the product was picked up. We requested for refund but the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tejaabdi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw contest

We got a scratch coupon of 2500000 in a lucky draw contest on the ocassion of naaptol birthday. i called to the customer care number given in the list, he asked me to fill the application form which contains account holder name, bank account number, pan and aadhar card number and share through whatsap so they they will call within 24 hours and deposit the money. can you please check and let us know whether i believe or not?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhiraj Deore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they didn't refund my money of rs. 1499

Address:Soygaon, Malegaon, 423203

Im talking on behalf of my mom im her son dhiraj deore her name is ashwini deoremy order no. 64875510 of 7pcs induction friendly cookware was delivered to me on 26 january 2020. But when i opened it its quality was very inferior like very cheap quality product not what i expected so i made a complaint using naaptol provided number. And initiated the return process on that same day i also clearly mentioned the naaptol representative that i...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shamshr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car vacuum cleaner

Address:kosli bypass, 123302

29/01/2020
[protected]
It is not working all air is comes out.
Please take return and give my payment.

It will be very thankful to me if order return
Give the full amount please its my large thing that you taken
This is too weak to work not do anything
It is not do good to me and my car not do anything
So, take it to be return
At last be thankful to you....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHRINIDHI C Y
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw scratch card

From naptol delhi adress thae lost came that the lucky draw win contest you got maruthi swift desire sfor the address which we had given for nptol shopping to first deposit 9100 rs for
Mr. Manoj kumar. A/c. No-[protected] sbi
Ifsc-sbin0001892
Above acc no then they would transfer 9 lakh rupess
They said to transfer for above acc though online mobile payment...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
K
Keshan Kori
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting fraud calls

Address:kolkata, Mumbai City, Maharashtra

Hi i m keshan and i here to complain that 3 days earlier i received a letter from naaptol in which it was given a coupon of 120000 and a scratch coupon which after scratching i got 430000 which means that total i have won 550000 rupees and i texted the coupon code on the number which was given in the coupon and then they started to call me asking that i have to pay 5500 as a tax amount which i thought that may its necessary so i i went to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fin2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bags

Address:9/9, Kissangarh, Vasant Kunj, 110070

Twice i placed the order which shown in their advertise, but naptol send me the other company product. I returned the product. I purchased from elsewhere.
Then as i asked for return, then naptol says you can't get back your money. You can purchase only no refund to your bank.
What a bogus talk. If my requirement is not more then my money wastes in naptol.
Naptol should ban in india soon. Only loot is going here....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujatha Nithyanandan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs. 4, 28, 000/- has been cheated

Address:Prakruti Enclave Apartment, 560068

Hi sir / madam,
I received a coupon from naaptol stating i have won 24 lakhs, i ignored but continuously i received coupons via registered post, i verified the same with the number provided in the coupon my bad is they gave me letter from rbi with mr. Shaktikanta das signature, naina lal kidwai - gm of hsbc bank stating if you transfer money to our account your gift amount will be transferred within 30 mins. Trusting the signature...
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
L
Lokurathna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratch card

Address:Kakkinje, 574228

I have received a scratch card coupon from naaptool asking my bank account details.

Kindly take it as serious and take action against them if it is fraud.

If the company is involved or not but responsible for this if it is fraud.

As per the comments from few, "people are complaining naaptol coupon s are fake don't believe anyone, if we put a case on them also they will not take an action on this."...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JAYESH PATEL9918
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request a refund

Address:Valsad, Gujarat, 396125

I have ordered Solar Lantern on 21 Nov 2019 ( Order number[protected] & made payment of 500 rupees through Debit card on the same day, On 05 Dec Naaptol cancel my order with reason could not deliver on my address, After that I have follow up for refund for many times but till date they not refund me.
My contact number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketanpd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prize money

Address:Nalini Ranjan avenue basantalal Saha road New Alipore Kolkatta West Bengal 700053, Sangli, Maharashtra, 416410
Website:Naaptol online shopping

I got fraud on the name of naaptol company
By two persons named mr Deepak Shrivastav [protected]
Mr ravi Singh [protected]
I sent 17500 to them on their account for clearance of prize cheque. He called me for 25 times in day to ask for charges of clearance. But as I got it seems to be fraudulent I mail to the naaptol company they immediately replied me that the things are fraud but I already Sent 17500 in their account....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy