Naaptol Online Shopping Complaints & Reviews

Customer support executive not informed about expiry but found it got expired when tried placing order from the issue date of voucher.
Please either reactivate the voucher or issue new voucher.

For your reference, cancelled order no.34711369 trried to place the order with voucher.

Msg also not shows the voucher expiry date.

Thanks
Rajkumar
[protected]

I ordered a product (43 pcs coloured stainless steel storage set) from naaptol after watching the advertisement on 10th october 2019 but the received product was short in quantity, broken and very small in size.in received order instead of receiving 43 pcs of storage set, i only received 20 storage set. I called customer care to request a refund in cash but they only provide bouche of the same amount. Since the company's advertisement is just a lie, i don't want to buy any product from them. So, i only prefer hard cash for the exchange of the product. (Contact number : [protected])

Today (30th october2019 )my father has received a register posted letter from naaptol in which there was a lucky coupon and a letter for winning the contest.
when he scratched that coupon he won Rs. 7, 50, 000 as cash prize money and then i contacted with the given help line number. after calling there a man he asked me the prize code and i have shared it with him and then he asked me for bank details. unffortunately by mistake i have shared the bank details with him on whatsapp ([protected]- this is the whatsapp no. of that person) . That person then said me to pay 1% service tax of that winning prize money and he has shared his bank details [ SHRINATH BANDARI, S.B.I, A/C no. [protected], IFSC code : Sbin0011140].After that i contacted with naaptol's customer care and then i found that all these things are fake things.
This is my humble request to the company to take some action against this issue.

We have got a lucky 'scratch & win' card by naptool online shopping pvt ltd. According to that scratch card we use to send them kyc documents in which they have provided a whatsapp number and afterwards they had sent a picture to us of a document said that if you you want car delivered you should pay 25, 600.00rs and if you are not willing to purchase car you can get money of 4, 80, 000.00rs only for that we wanna pay 1% of that money that means 48, 000.00 rs so we doubted it i willing it to complaint.

I purchased a canon printer. They told mrp was 4500 and it is offer at 3800. When i got i saw mrp is 3800. Made repeated complaints but no use.

Now i get a letter from naptol telling i have won rs. 750000 as prize money and to give the bank details. I know it is a fraud. I did not give bank details and getting repeated calls.

What is going on some frauds are looting the public in day light by tv programs and nothing is being done.

I got a letter by post stating that since its a 11th anniversary celebration naaptol has organised a random lucky draw contest and enclosed a scratch coupon. I knew straight away its fishy since the content and all doesnt look genuine at all also the letter states of me paying courier charges etc for the prize. Checking online found many are getting either calls or just coupon letters. Also his site doesnt look legit naaptolonlineluckydraw.com or is it?

Please take strict action..

Post send resi address.

Naaptol company not recommend online shopping.

I got a scratch card by post from naaptol which says I have won 7.50000 rs cash prize in lucky draw. With a helpline no. On it . [protected], when I called he asked for my bank details on WhatsApp. Now I m worried about my account. I called naaptol customer care to ask whether they are celebrating their 11th anniversary so they said no nothing is like that . I think it’s a fraud. Please suggest what should I do ?

Called on +91-[protected] (Call centre) at 7.27pm today 9th october 2019.

An associate named "sanjay" was very rude and uncouth & refused to help or transfer call to another associate or supervisor or manager to get my old issue of order placed on 29th sept and not yet delivered.

Even today the associate verified the system has old address.

The address since 29th october has been updated by them but my parcel is delivered to an old address.

I have an sms confirmation on 30th september 2019 at 11.36 am that delivery address has been validated and order dispatched.

Till date i dont have my order #61844917 has not been delivered to me & they are very abusive & non co-operative...

The associates on the call are very rude and uncultured all the time.

They refuse to transfer the call to a senior and are sitting only to trouble humble customers like me who are so very educated and cultured senior citizens

Naaptol must be shut and sorry for their behaviour

Dr dara e rupa
Chairman & md
Industrial marine & oilfield services (Imos)
Cell: +91-[protected]
Email: [protected]@hotmail.com

I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)

Fraud message in the name of naaptol - win 1st prize mahindra xuv500 car

Naaptol
Congratulatians you are winner of naaptol company online shopping you win 1st prize mahindra xuv500 car rs.1350000/- registration service charges deposit rs.9500/- only for details call us customers helpline; toll free-[protected] //
Onlineshopmarket.in

Please action such frauds

Sir, it is my humble request to refund my money. Because it's been one and a half months that my order is not been delivered against my refund voucher. No. (Ntcvssux51) although i complained several times to the customer service. They continuously assured me that your product is out of stock. But today when i again called they said your address is not correct. So either you deliver the product or return my money as soon as possible.

I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)
-sanjeev

(Fraud) do not do any products from naaptol.

I have brought some stuff from naptol last week, as in the ad its says that try for 2 days & if you don't like it then you will get your money back.

Within 24 hrs i requested for a refund, they told someone will collect the stuff but latter they closed the complaint saying there is no warranty on this product.
So i feel like cheated.

[protected]/50

I have received a postal mail, in that a got a naaptol scratch and win card and provided with a letter of instructions, when i scratch the card; i got a redemption code and won 15 lakh only ( it says exactly like that).
The letter of instruction contains the following helpline no. [protected] and[protected], they ask my bank details to be send through SMS or WhatsApp or mail on the website www.naaptol.gift
Redemption rules:
1. total amount will be directly credited to your bank account.
2. All government taxes + processing fees will be paid by the winner.
3. The charges will be collected in advance and will not be adjusted against
the prize money.
4. All payments will be made on term of state and central government rule.
5. Your Bank Acc No. must link with Aadhar card and PAN card.

Then i am asked to fill the form asking the bank account details and mobile no. and pan and aadhar card no. also to sign the form at the bottom.

Naaptol online shopping pvt ltd sent my employee a courier with a lucky draw coupon in it suggesting he has won rs 6, 40, 000/- and they sent a whatsapp number on which he was needed to send the image to claim the prize money.
Later they said he need to deposit 8600 for winner certificate and 25600 for gst to get money in his account.
On confronting them they start to abuse and told him that cbi will come to his home if he dont pay gst amount.
It is a total fraud scheme to fool people. My employee lost 8600 which he foolishly deposited before bringing the issue to me.
Pls be aware and report the fraud on whatever platform possible.

I had ordered omron BP machine and they delivered a damaged product and have not replaced it nor attending helpline call. order no61125194. complaint number 40362957. They are repeatedly asking us the same questions and rather than sending messages have not yet been replaced. When we said that we will complain the lady who attended the call responded very rudely. Please do the needful. It's an emergency as far as I am concerned because I have a problem with a sudden decrease in my Blood pressure and would be good if I have the machine in hand to check my BP at the earliest

Hi, its imran i have submitted my walnut package to the delivery boy on 13th sep but still i haven't got the call yet regarding exchange walnuts so kindly look after it and help me out of this.. And got the text that within 4-5 working days we will arrange the pickup complaint no.40243322 and now again i have got the text msg from the naaptol company that you will get the new package within 7/8 working days i don't know what the hell is this so kindly help me out of this

We have received a scratch card and we have got mahindra xuv 500 in that and they provided some whatsapp numbers to send documents and in return we got a call to pay 14800rs as a service tax. By seeing this portal we have understood that it is fraud. Naaptol have take action on these kind of people. How the confidentally information of mobiles nos and address are leaking to third parties.
My sincere request is to take perfect action on these kind of people.

Hi i am Imran from Pune district i have ordered the walnuts from naptol on 19th August 2019 and they commits that you will get the delivery on 26th Aug but i have got the the packet on 27th Aug by delivery boy by paying 1000.but agter open it its so better and test less to eat and immediately i call to customer care to raise an complaint for the same and i have raise the complain also regarding the same the executive committed that you will get the call back from our back end but still i haven't got an call yet so kindly me help me out of this

Dear sir/madam,
Product through cod order[protected] for solar lantern of rs 399.00 has been delivered but it is not working even after charging in sun light and not worked then by charging plug also.
Therefore either replace with solar lantern in working condition or if working product is not available then refund my money.
Thanks
Regards,
Mohan kumar yadav,
Email:- [protected]@gmail.com
[protected].