Naaptol Online Shopping Complaints & Reviews

My mother got one post from naaptol company by indian post for 8, 50, 000 rupees lucky draw. Post had one from and one scratch card and in the form they gave phone no. [protected]. On this no. He told me to send the filled form. Then he told to process the winning money you have to send 8500 (Gst registration)+17500 (Non clearance of central govt surcharge) +25500 (Non clearance of noc & lpc surcharge) in naaptol pvt ltd (Rajdeep chakraborty)...

श्रीमान जी मैने 4महीने पहले 1 योगा स्लिपर नाप तोल से ऑनलाइन शॉपिंग की थी जिसकी कीमत 999/थी परन्तु एक महीने में ही उसकी नोब निकल गई जिसकी मै तीन चार बार शिकायत कर चुका हूं परन्तु...

I have order the walnuts on 19th aug'19 and its suppose to get in 26th aug but i have got. I have got it on 27th aug but after open the walnuts package it's so test less even test was better and i have immediately call naptol consumer care to file complaint on same date and they committed that our back end team will call you with in 24 hr's but still they didn't call me even when i call them back they says we didn't give warranty to food...

Today i have received one lucky draw coupon form your company. Couple of times earlier also i had received similar letters stating to be from Naaptol.

My mistake was of buying a product once from Naaptol, from where my personal information (contact details, Address etc.) has been leaked. since then i have been frequently receiving such letters.

During the first instance itself luckily before responding to the...

I bought a product from naaptol. They force to order me by repeatedly calling me. So i ordered and it came on 6/8/2019 but the product is not satisfied by me. And there was no attachings like invoice bill outside the packet. So i contacted naaptol and i told my complaint a several time but there was no respone from their side till date. I doesn't need my money back but i think to buy in exchange an other product. But they are repeatedly asking...

I have purchased portable cooler through naaptol for rs. 600 including shipping. Code no. 7684 and order no. 60700687. Cooler isn't giving any air also item is not as per demo given on tv. I had talked to naaptol customer service for cancelling, return and money back however they denied it totally and saying only replacement is possible however product is just waste of money and nothing else. Kindly look into this and help me get my money...

Dear naaptol management,

My name is raimond anthony. I have received a prize winning letter with reference number of 6821 and a scratch and win coupon declaring that i have won a 2nd prize maruti alto.

The letter confirmed that i will get one lakh rupees as cash prize.

When i talk to the person concern, whose name is pradeep kumar on helpline number [protected], he confirmed the prize.
br...

I have ordered a leather bag from naaptol company on aug 10 of 2019 complaint no[protected]. After the delivery i found that the bag size is too small with 3rd class quality so, i choose to return the product and ask naaptol representative to refund my amount in bank account than they are saying they will refund amount through cash voucher but i am told them i don't want to shop anything from naaptol i want neft to my bank account. I have...

Based on adverticement on naptol.com i have purchased keragain hair color shampoo from naptol and paid 999 + 399 + 200 = 1600 in which 999 is cost of shampoo, 399 very high delivery charges and 200 membership. Based on their add we can do our hair color in 5 mints using this shampoo. I have used it and hold it for 20 mints in my hair but i didnet got my hair colored.

They are cheating by getting 1500 rs of normal hair shampoo....

Received a scratch card in post, they said I have won Rs6, 40, 000..they gave a number to call on and in the supporting letter with scratch card they said I will have to pay ALL CHARGES in advance before redeeming the scratch card. This is a fraud and if anyone has bought anything from Naaptol please beware. Naaptol is fraud and sells your address and contact details to 3rd party..please ban Naaptol. I can provide the letter and scratch card...

Hello team, i would like to return the product received today by which was placed yesterday due to quality issues. The utensils are too small in size with 3rd class quality.
I want the full refund as agreed by you while placing an order. This is pathetic that when i am talking about refund the customer care cancelling my calls and i called 7 times then i recieved the complaint number 39800587. I need the full refund of my amount no...

Hi team, i have placed an order but did not recieved product yet now it has been 20 days. Your website is fake and you are making fool of customer. If you did not deliver this product then tell me why you guys was telling so many thing during the advertisement. I am going to write about your company on social media then every body can see your fake commitment.
I need response on it asap @ [protected]@gmail.com...

I have recived one lucky draw coupon form your company.
We attached copy of that, it is true or fake, if it is fake how can get our details form your company

If your company leek our personal details like phone number or address, so it is vary risk for us, so please take action on that

It is not a small mistake

And i have got call from number [protected] and they ask for more details...

I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]Getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)
-sirish...

I have ordered a juicer from naptol company on June 4 of 2019. But later I found that it is a damaged product so I choose to cancel the item, naptol didn't agreed for the cancellation of the product and they let me choose to exchange of the product with any another item available for the same price.and today is jul 30 still they didn't came to pick up the cancelled item . Am waiting from more than a month by calling the customer care of naptol...

My father ordered this hair colour shampoo nd he washed his hairs after applying for 20 mins. As it was written but he got no result we filed complaint nd was told to get a call within 24 hours but no respond came highly disappointed they are the biggest frauds it happened with us once before also. Now i would tell all my friends to never buy anything from here nd i would request you all also not to buy from them. I would definitely complaint...

Actually when i bought mini silai machine totally i spended 2500, 2000for product and 500for delivery it took too much time to get delivery and when i got product it worked but after 6days it's not worked so i call them so many times they just told me procedure of working machine but i previously know by seeing video on youtube but they are just said me that u have not done properly actually i called them max 10times in a day but they just...

My name is shivangi gupta. My father ordered magnetic bracelet with dual tone watch from their channel on tv.
The courier was received on[protected]. My father didn't like the quality of both the watch and the bracelet and also they were super loose. We saw their return policy online where it was written that you can file a return within 2 days after receiving the order. We called and filed a complaint on[protected] in the morning....

I had ordered for a canon printer and we got a defective product from company naaptol, they had sent a canon service executive who came for installation and charged an amount of 500 for a non working defective printer. We have called the customer care for more thab 15 times now but no action has been taken to take the product and refund the money. Supervisor mohammed zahir (Tamil speaking executive) promised yesterday that an agent from naaptol...

Dear sir,
1. It is seen that, one letter has been received with ref letter no 665/rw by post from your company and communication made with the phone number [protected], and informed that, you got rs 7.00 lakhs by scratching from our company you are being a 11 years old customer. The person who attended call asked to forward your bank account number and ifsc to us so they can deposited the gift amount to your account

2....