Naaptol Online Shopping Complaints & Reviews

I got a lucky draw from naaptol online shopping pvt ltd with scratch and win.. so plz take action these type frauds.

As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
Naaptol is fooling people, they showing 8 pcs of bowl in TV & send only 4.
worst experience ever.
Customer care executive is talking like fool.
Please initiate refund I don't want this product anymore.

As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
Naaptol is fooling people, worst experience ever.

Hi, This is Karthik I got today ( 22.07.2023 ) one letter including scratch card from speed post by the naaptol and prize amount won 15, 40, 000 rs 1st prize after that I filled my account details in a form and shared in WhatsApp - [protected] which is given in the form.

I recieved a SMS as well as call saying that i have won the lucky draw for purchasing herbal hair color. i have to send my photo, adhaar copy and pan card copy to have maruti swift dzire delivered at home address with rs 1999/- as registeration fees or alternatively share account number to transfer money equivalent to cost of swift dzire of Rs 7.8 lakh. on enquiring i found the caller was calling from tatanagar. there is no way to verify if i have won the prize. if yes, then why naaptol is not sending email or sms from naaptol numbers?

I was ordered a double bedsheet mattress protector sheet with 2 pillow cover on 30/06/23 throught Naaptol malayalam, and the same delivered on 07/07/23. After checking i found that the ordered item is damaged and very low quality. As per their return policy document, they only provide replacement of the item. By seeing the product i was really disappointed with the quality, so i need my money back from Naptol.

Order No :[protected]
Cost : 399 + 100 ( shipping charge)

I purchase this product with amounting to Rs.1450. When I received and unlock plastic packet in which magic hose box was already unlock and installing parts were missing from the box and pipe was damaged. Please refund amount or to provide complete magic box with instaling parts.

Sub- Online fraud
Sir,
I received one sms on 16th Mar’2023 . The sms contains I am a 1st prize winner to get a Swift Dizire car or cash prize of Rs. 7, 80, 000/- as a lucky winner of Naaptol company. The person who called me guided to pay registration amount of Rs. 1, 999/- as I opted for cash prize. After that he demanded another Rs. 7, 800/- as 1% of winning prize as a charge and received the amount from me. Again he demanded another Rs.15, 600/- as GST which is refundable amounting to Rs.15, 000/- with winning prize. I stopped paying him. Again he called me and gave option to get the car by paying Rs.1, 999/- without any additional cost. After I made payment one person called me to pay Rs.9, 999/- for filling fuel to deliver the car at my home. I paid the amount in a good faith. After some times, he asked me to pay the Insurance amount of Rs.12, 600/- and I didn’t pay and replied to adjust the amount which I paid earlier against cash prize. He adjusted the amount by my request and asked to pay the remaining amount of Rs.2, 801/- against insurance amount. I paid accordingly and demanded the insurance copy and other registration related documents from him. But unfortunately he didn’t respond that day. In the next day he called me and asked me for another Rs.11, 300/- against toll charges. I didn’t pay and replied to return my entire amount which I paid till now otherwise I will go for police complaint. He replied to pay Rs.2, 999/- as tax to get back my money, but I didn’t pay and replied if police dept. will suggest me I will pay that amount. After threatening him on police ground, he soughted not to go near police, but asked me to pay that tax amount. This was the last conversation with that person.
The calls I received consecutively are [protected] (1st person), [protected] (2nd person-stated as A/Cs dept.), [protected] (3rd person stated as delivery dept.)

The link provided by the person to check the lucky draw status- http://onlineshop.onlineshp.info/
Therefore I request you humbly to take action against the entire fraudulent team and help me to get back my money worth Rs.24, 598/- in total.

Yours’ sincerely

Himadri Bhusan Pani
Mob-[protected]/[protected]

Today,[protected] I received your "Ultrasonic Insect Repellent".

Naaptol online order No.:[protected].

Please inform:
(1) per day for how long the device should be kept switched on?
(2) in case of absence from home, for how many days or how many hours the device can be kept switched on continuously?
(3) what is the rated power consumption of the device?

I received coupon from Naptol for 15th year anniversary which says 15 Lakhs lucky draw. They said to send Bank, Aadhar and PAN details to whatsapp and to fill a form. We need to know it's a fake or original. The contact number that we received on the letter is [protected], [protected]

Recieved date-06.04.2023, order by mo.no-[protected], SHIKHA CHAUDHARY
manufactured by-hottech engineers custumer care no.[protected]\[protected]
OQUA-NIHORA SOLUTION PRIVATE LIMITED
Address-2nd floor, F-105, sector-8, noida, Gautm Buddha Nagar, Uttar pradesh, 201301
maine Flameless Elelctric Cooking Stove-ECS1 purchace kiya and jaise he maine isko on karne ki sabse pehle to iska cable chhota sa or fr on kiya to jalne ki smell or bhut dhunaa nikla or product ki body garam ho gai. itna k hath lgane se hath jale. maine customer care pr call ki to unke tarf se koi suuport nhi mila uper se kehte hai k return policy nhi hai..mere pass kuch recording hai unlog ki, mujhe sirf ye product return karna hai qki ye bhut risky hai, mujhe return and refund chahiye bas..pehle call per mujhe bola gya k ho jaega return bs ek compalin dalni hogi to call transfer kar rahe hai fr waha se alg irritate kar rahe bas call transfer he kar rahe aaj 3 din ho gye mujhe bhut pareshan kiye hai ye log..mujhe mera refund dijiye or product le jaiye. ye log bhut he irresponsible hai.please resolve my problem.Thankyou.

I got a letter / lucky draw form and a coupen of winning 10, 00000 or ertica car

Hi..This is srilekha Samudrala I have ordered a combo of smart watch ...Bluetooth earphones & a phone stand on name of samudrala venugopal..delivered on Sunday[protected]when I received Bluetooth earphones are missing & smart watch is not even starting...so I want to return the product & I messaged & called customer care nearly 10 tyms in this one week no one is responding properly & cutting my call in middle of conversation...I want my amount of 599 back to be refunded I have waited till now but now am not going to bare still...kindly solve my problem as soon as possible if not I will be taking serious action

Today, i received a post letter in which there is a scratch card saying that i won 12.5 lakhs in lucky draw. and i also received a form in which i am asked to enter bank account details and personal information. So, i called to naaptol customer care center for asking whether this is real or fake. They said that they don't have any reward program and said that this is fraud. So, here by i am attaching the images of the post letter and the address it came from. So, please take action against these fraudsters.

On 23rd March 2023 at around 2:35 I received a call from naptol executives claiming that I won 7.8 lakh ruppess prize and to claim I have to register with a one time fee of 2500. Once that is done, I was asked to pay first 15400 for refundable tax and then 25200 gst and 44400 for other city charges to claim that amount.
The person calling was naptop executive sanjeev kumar ( aadhar no[protected] and the bank person with him calling was avinash ( who claimed to a sbi banker, when I asked him about his sbi emp id he said I work as a sbi agent for napptol)
The claim amout kept on I creasing along with the charges and all charges that they mentioned were refundable. But no refund was given ever.
Really a pathetic situation to deal with. All the transaction that were told to do was on a different phone number by name Ansari [protected] and the other two were calling from the below numbers sanjeev [protected] and ashwin [protected].
Please take necessary action on the same.

I have ordered a Product on 20/03/2023 through naaptol malayalam. The product is not useful and entirely different from what it was shown in the add. They are totally foling the buyers. So please give my money back. Order no:[protected]. Order cost:599.. Please make full refund as soon as fast.

Iam ordered a product through naaptol and when the product recieved its a damaged one. When i called to customer care they said they will process only half amount as refund. Its not mentioned while ordering and its cheating. I want to get full amount refund as soon.

I have received today the fake online shoping letter and naaptol anniversary coupon today for the 1st price of 8600000 rs maruthi Suzuki desire.They said the initial 1% of amount Rs
8600 has should be send to the bank account immediately. which is totally fake I will understand the send the personal details after check the address and the registered post from Kolkata and the head office address is
totally different.kindly make aware from the customers from those frauders.
The mobile no for the fraud team is [protected] and [protected].This two nos are helpline no and WhatsApp no for the 14th anniversary of the naaptol lucky winner context. Redemption code:X3RW
The bank account they have been given below:
Name :Mr.Jai kishan
Account no:[protected]
IFSC code:IDBI000S216
Phone pay, G pay, Paytm no:[protected]
Pls.kindky make the necessary action about the those fraud people's to secure our naaptol valuable customers life.
Thanking you,
Yours sincerely,
Arun kumar P

My order isone item but another product will be delivery

12800 amount pay please return my money

I send 27000 Google pay in naaptol prize coupon. I don't want prize please return my amount