Claimed

Naaptol Online Shopping Complaints & Reviews

3.2
Updated: Jul 4, 2026
Complaints 2341
Resolved
1472
Unresolved
869
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Naaptol Online Shopping reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SimpleRaj
from Bengaluru, Karnataka
May 14, 2022
Resolved
Report
Copy
Resolved

Address: 2/262, uppar street, Kollegal mole, Kollegal 571440

Naaptol Online Shopping send me a massage and post and Said you won 11, 50, 000. And he ask a details of me and said to deposit to 11, 500 and again he said to deposit to 34, 000 for TDS Tax on withdrawal your 11, 50, 000, and what we do now, I lost already 11, 500
Jun 20, 2022
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
May 14, 2022
Updated by SimpleRaj
Naaptol Online Shopping send me a massage and post and Said you won 11, 50, 000. And he ask a details of me and said to deposit to 11, 500 and again he said to deposit to 34, 000 for TDS Tax on withdrawal your 11, 50, 000, and what we do now, I lost already 11, 500

Verified Support
May 16, 2022
Naaptol Online Shopping Customer Care's response
Hi,

This is to inform you that the amount which you had deposited that is in Fraudsters account not in Naaptol account.

One more thing we have to high lighted you that the named of persons for fraudulent activities are not in our organisation.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or further give them any kind of money because it may lead to heavy financial loss to you.

Request you to share the complete details which you have received from fraudsters at [protected]@naaptol.com so that we can investigate further.

[protected]@Naaptol
Naaptol company send one post and send you have select lucky customer and win 1, 20, 000 and he ask bank details. I send whatsapp help line number. 9, 40, 000 transfer in your account you paid 4, 550 for tax department. I paid.again paid GST department 18, 800 i paid 11000.and what we do.i lost 15, 500
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Ganesh Maryali
    from Belgaum, Karnataka
    May 12, 2022
    Resolved
    Report
    Copy
    Resolved

    I've received a scratch&win coupon along with a description letter saying that i've won KIA SELTOS as part of the 13th anniversary celebrations of naaptol online shopping services pvt. Ltd. The registered speed post letter saying that i've to contact the given number to redeem the bagged price and to pay the 4%tax in advance.Address given in the said offer letter and the sender address of the cover are different
    Address given in theoffer letter:
    Naaptol online shopping pvt. Ltd, city tower complex, sasthala lane atgarha, new town, kolkata,
    West bengal-700052
    Address given in the cover letter:
    Ratan dev 42/3, Arindya Shanji Rd. Barasat, Kolkata-700124
    Jan 16, 2025
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2022
    Naaptol Online Shopping Customer Care's response
    Dear Customer,

    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
    @Team Naaptol
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      gaura00195
      from Munger, Bihar
      May 1, 2022
      Resolved
      Report
      Copy
      Resolved

      Hello !

      My name is Kumar Gaurav

      I ordered a product on 17th April 2022 named 10 Pcs Stainless Colored Handi Set. The prodect has been delivered on 21st of April 2022. I paid the money to delivery boy via (COD) hand to hand. Which was 800 rupess. But the quality of the product was unsatisfied. That's why i returned the product on 22nd of April.

      It's been over a week but i didn't get any payment refund information. I contacted Naaptol customer care more than 20-25 times, but they didn't provide any helping info.

      Paid money - 800 rs
      Refundable - 800 rs
      Please help me to get my money back
      Name - Kumar Gaurav
      Mobile No - [protected]
      Jun 2, 2022
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Verified Support
      May 02, 2022
      Naaptol Online Shopping Customer Care's response
      Hi,
      Apologies from Naaptol!
      Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
      [protected]@Naaptol
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohammedimam Hussain
        Apr 21, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: 903, building 7, prakashdeep building,Tolstoy Marg,Atul grov road,janpath,cannaught place,New Delhi-110001.

        Ive got an envelope from Naaptol that indicates it's giving such amount to few consumers for celebrating their 12th birth day..so I've searched about that in online..it says no contest announcement from their official page..but I've fill ed form and sent to their whatsapp number [protected]... but now I got some scare about my bank details and Aadhar number sent to their whatsapp number..so please register this complaint and take quick action before happening big tragedy.
        May 22, 2022
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2022
        Naaptol Online Shopping Customer Care's response
        Dear Customer,

        We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

        That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

        It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
        @Team Naaptol
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kalpana666
          Apr 19, 2022
          Resolved
          Report
          Copy
          Resolved

          I got a letter from naaptol online shopping that i have received 980000rs scratch card coupon...and i calles the helpline number and they ask me to pay 4550rs as TDS fee and again they ask me to pay 18800rs as RBI fee... totally i paid 23350rs and i got scammed by this naaptol online shopping... please some help me
          Jan 17, 2025
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2022
          Naaptol Online Shopping Customer Care's response
          Dear Customer,

          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

          Further request you to share the complete details which you have received from fraudsters at backoffice.[protected]@naaptol.com so that we can investigate further.
          [protected]@Naaptol
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vandana@jain
            from Sagar, Madhya Pradesh
            Apr 17, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Behind matches branch, naer khemchand jain hospital, keshavgunj ward sagar m.p.

            I want to return my product 7 Pcs Fridge Cover Set
            May 19, 2022
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2022
            Naaptol Online Shopping Customer Care's response
            Hi,
            Apologies from Naaptol!
            Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
            [protected]@Naaptol
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Das@20295
              from Jabalpur, Madhya Pradesh
              Apr 10, 2022
              Resolved
              Report
              Copy
              Resolved

              I’ve ordered T-shirt from Naaptol which is totally different product from the one I’ve ordered, returned the product next day of delivery and it’s been 1 week have not received my refund.
              Please help..
              Jan 15, 2025
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2022
              Naaptol Online Shopping Customer Care's response
              Hi,
              Apologies from Naaptol!
              Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
              [protected]@Naaptol
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dsgn
                from Bagalkot, Karnataka
                Apr 5, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Bangur Avenue, 1st floor, Block A Bidhannagar Kolkata West Bengal -700055

                Received this by post stating that Naaptol has organized a Random lucky draw contest on the occasion of its 12th Anniversary celebration and claiming that Im the winner, wining cash prize of Rs. 6, 50, 000.
                Later it was mentioned that as this is internal initiative of the company and soley meant for promotional purposes, hence prize related details will be available on given helpline number : +91 [protected]. And asked not to contact customer care of naaptol.
                Can be seen clearly fake . Kindly look forward to this issue.
                Thank you.
                Jan 11, 2025
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2022
                Naaptol Online Shopping Customer Care's response
                Hi,
                We would like to inform you that there no such prize distribution has being organised by Naaptol Company.

                They people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amounts of money in their bank accounts.

                It is kindly requested not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                @Team Naaptol
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Poo2317
                  from Dharwad, Karnataka
                  Mar 21, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have received a scratch and win card of 14 lakhs 80 thousand rupees and I have transferred 2.5 lakhs of amount to d company in d name of tax, gst and noc .now day are not returning my amount and demanding for more money from me.
                  Jan 18, 2025
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2022
                  Naaptol Online Shopping Customer Care's response
                  Dear Customer,

                  We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                  That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                  It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                  @Teaam Naaptol
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Poo2317
                    from Dharwad, Karnataka
                    Mar 21, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I had received a letter of lucky draw by speed post and I had won d amount of 14 lakhs 80 thousand ...I have paid 2.5 lakhs till now in d name of tax, gst n noc. But now day are saying ur money has doubled n day are not paying my prize amount also .now day are demanding for 5 lakhs to pay .. dis is totally fraud
                    Jan 17, 2025
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2022
                    Naaptol Online Shopping Customer Care's response
                    Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                    @Team Naaptol
                    Verified Support
                    Mar 21, 2022
                    Naaptol Online Shopping Customer Care's response
                    Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                    @Team Naaptol
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kannan1970
                      from Nagpur, Maharashtra
                      Mar 17, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have booked product code 8957 dt. 21.02.2022 and payment also done thru rozorpay software pvt. Ltd., rs. 700/-. But till date i have not received product and not refunded the amount
                      Jan 15, 2025
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2022
                      Naaptol Online Shopping Customer Care's response
                      Hi,
                      Apologies from Naaptol!
                      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                      [protected]@Naaptol
                      Verified Support
                      Mar 17, 2022
                      Naaptol Online Shopping Customer Care's response
                      Hi,
                      Apologies from Naaptol!
                      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                      [protected]@Naaptol
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        skar79
                        from Bhubaneswar, Odisha
                        Mar 12, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Gurgaon

                        Product Name :Pick Any 1 Stylish Night Suit by Vrindam Creations (1NS1)
                        Track your order at http://nptl.in/tr/o/PMDkyNjI3GNjUxVA==H

                        I have ordered a product which was defective, upon complaining they gave a cash voucher of Rs.500 and said to utilize the same to order some thing else and will adjust Rs.500 in the same. I order a new product on which Rs.500 got adjusted and i was supposed to pay Rs.200/- at the time of delivery. I received a message of the product got dispatch on 23rd Jan'22. But till today i have not got any product. Every time they say that they have booked but it is getting cancelled because of non delivery area.
                        Every time they are booking and cancelling the same.
                        I asked for refund the money into my bank.. which even they are not responding to. Kindly help me out I have attached the order details and conservation on WhatsApp by customer care.
                        Apr 15, 2022
                        Complaint marked as Resolved 
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 13, 2022
                        Naaptol Online Shopping Customer Care's response
                        Hi,
                        Apologies from Naaptol!
                        Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                        [protected]@Naaptol
                        Dear Concern,
                        I have not received any resolution nor my cash refund on the same, it seems that they don't even bother to revert to any compliant to consumer forums even.
                        please contact me on [protected] for further updates
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          G•VISHAL RAO
                          Mar 3, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: In his I'd card below

                          They sent me a speed post and called me and told that i won 13 lakhs 50 thousand told me according to your gournment rule in 13 lakhs 50 thousand pay 1 persent mean 13thousand 5hundred after that bye bye
                          Jan 17, 2025
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 03, 2022
                          Naaptol Online Shopping Customer Care's response
                          Dear Customer,

                          We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

                          @Team Naaptol
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashifriyas
                            from Malappuram, Kerala
                            Feb 25, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mayamoochikkal house, Kamblakkallu (p/o), Mamankara, Vazhikkadavu panchayath, Malappuram (d/t), Kerala, india

                            I got a naaptol scratch &win coupen
                            Cash price 750000
                            This is real or fake
                            Please help me
                            Jan 10, 2025
                            Complaint marked as Resolved 
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2022
                            Naaptol Online Shopping Customer Care's response
                            Dear Customer,

                            We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                            That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                            It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                            [protected]@Naaptol
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              manjunath s.n
                              Feb 20, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: State : Maharashtra City : Mumbai Address: Kabra Galaxy Star-I CHS Brahmand Azad Nagar Thane West- 400607. and Naaptol.com Office Address Number 11
                              Website: www.naaptol.com

                              Jan 12 th 2022 we ordered induction cook ware found defective @ the time of delivery, and we raised the compliant against the product to naaptol and naaptol suggested to buy other product, We ordered Jeans pants, Even those found defective, Feb 9th 2022, we raised the compliant against it and we are keep calling to naaptol customer care, till now they are giving only tentative dates and not the solution

                              Ofice Address of Naaptol

                              Naaptol.com Customer Care Helpline Number Office Address & Complaint Email Id
                              Customer Care Date: 10/20/2016
                              State : Maharashtra City : Mumbai Address: Kabra Galaxy Star-I CHS Brahmand Azad Nagar Thane West- 400607.

                              and

                              Naaptol.com Office Address
                              Number 11 Conopus
                              Kabra Galaxy Star-i CHS
                              Brahmand Azad Nagar
                              Thane West-400607
                              Mar 28, 2022
                              Complaint marked as Resolved 
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 20, 2022
                              Naaptol Online Shopping Customer Care's response
                              Hi,
                              Apologies from Naaptol!
                              Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                              [protected]@Naaptol
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hemasri-8
                                Feb 20, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                We have received the money voucher from the Naaptol claiming we have selected for the lucky and we were asked to pay the money and we had paid around 70K to them its been almost two years but we didn't receive any further details from they were saying you will get and all
                                Jan 17, 2025
                                Complaint marked as Resolved 
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 20, 2022
                                Naaptol Online Shopping Customer Care's response
                                Dear Customer,

                                We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

                                Further request you to share the complete details which you have received from fraudsters at [protected]@naaptol.com so that we can investigate further.
                                [protected]@Naaptol
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ame khan
                                  Feb 17, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have received 13th anniversary lucky coupns by post scratch coupon code i have win kia car but he say ing delivered car but chars apppied paying money
                                  Jan 13, 2025
                                  Complaint marked as Resolved 
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2022
                                  Naaptol Online Shopping Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                                  That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                                  It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                                  [protected]@Naaptol
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sakthivarman R
                                    Feb 15, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: KAMBALAPATTI, POLLACHI- 642007

                                    We have ordered a product thru Napptol a few months back and received the item also.
                                    Basis the address given, we have received a letter from Napptol stating we have won prize money and asking to pay the gift tax which we have paid also. Later they have asked to remit more money as central government tax. When we had a doubt and checked the source and understand its a fraud. We have stopped making more money and asked to reimburse the money which we have paid. For which they said it will take three months time.
                                    Surprisingly the address given on the letter is of Delhi and the intimation letter sent from Kolkatta.
                                    Also, the person contacted thru number [protected] is still active and doing the same kind of fraud to others.
                                    Request you to check on this and take action against the team to avoid further fraudulence in the system even if we can't get our money back.
                                    Attached all the document for your perusal and investigation
                                    Thanks
                                    Thangavelu
                                    [protected]
                                    Jan 17, 2025
                                    Complaint marked as Resolved 
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2022
                                    Naaptol Online Shopping Customer Care's response
                                    Dear Customer,

                                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mithl
                                      Feb 13, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Tambling tank is not good as shown in their tv programme it is even not working and they didn't refund my money basically they are doing a fraud with consumers by sending cheap and low grade product and not giving refu d
                                      Jan 17, 2025
                                      Complaint marked as Resolved 
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2022
                                      Naaptol Online Shopping Customer Care's response
                                      Hi,
                                      Apologies from Naaptol!
                                      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                                      [protected]@Naaptol
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        arun7886
                                        from New Delhi, Delhi
                                        Feb 11, 2022
                                        Report
                                        Copy

                                        Hi have order ikall mobile from company. But I have received defective mobile. After lots of call/followup they replace the mobile and again i have received defective mobile. Now company is saying they will not refund and asking to contact ikall company.

                                        I want refund of my Rs. 1400.

                                        Thanks
                                        Bhag Singh
                                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 11, 2022
                                        Naaptol Online Shopping Customer Care's response
                                        Hi,
                                        Apologies from Naaptol!
                                        Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                                        [protected]@Naaptol
                                        Feb 22, 2022
                                        Updated by arun7886
                                        Still issue is not resolved. Executive is saying they will send voucher after the call. But after so many call, refund Voucher for encase not yet received.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit