Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Naaptol Online Shopping
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 53%
Submit a Complaint
2096
COMPLAINTS
ADVERTISEMENT

Naaptol Online Shopping Customer Care

TwitterFacebookYoutube
Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
351
down
127

Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

Submit a Complaint
Customer satisfaction rating
53%
Complaints
2096
Pending
0
Resolved
1035
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Naaptol Online Shopping related photos (335)

Complaints with pictures are more trusted and informative   

Naaptol Online Shopping Photos

Naaptol Online Shopping Complaints & Reviews

Sort by:
Report
Copy

Rayudu nageswara rao, your account no xxxxxxxxxxx0858 have been on hold of 12, 00, 000.00 due to saving account. Please pay refundable security deposit 71, 200.00 for current account charge. Thanks and regards.
naaptol executive call and send money to taxes and refundable amount messages
Sep 27, 2020

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Dear Customer,

We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
[protected]@Naaptol
chinni r's reply, Oct 5, 2020
Those ### bank a/c try to catch him STATE BANK OF INDIA
RAKI SARKAR
A/C-35858982480
BRANCH-CHANDPARA
IFSC CODE-SBIN0006046
Sir any one using your company name to doing fraud/cheating activities immediately catch those ###.your company will reputed otherwise those ### do the same

Dear naaptol customer RAYUDU NAGESWARA RAO registered successfully . Please pay the 1% tax INR 12, 000.00 and claim your gift amount INR 12, 000, 00.00 THANKING YOU RESERVE BANK OF INDIA.RBI SAY messages come in my phone.how to send those fraudsters

ADVERTISEMENT
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Today i have received with scratch & win coupon along with a description letter saying that i have won xuv500 car as the part...
    Helpful
    Share
    Report
    Copy

    Naaptol sent me utensils which were not as shown in the and they are not giving the money back everytime i call them they say we will pick back up the product in 24hrs and refund but 1month passed but they have even not collected back the product and doing fraud with everyone by showing shiny utensils on tv and sending small utensils which is played used by children
    Sep 24, 2020

    Complaint Status

    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Hi,
    Apologies from Naaptol!
    Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
    [protected]@Naaptol
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      I have ordered the jewelery from the naaptol website which i received on 23rd may which is defected (Attached snap) also it...
      Helpful
      Share
      Report
      Copy

      Rayudu nageswara rao, this is to inform you that your cheque no 529426 of amount thai baht 12, 00, 000.00 has been converted into indian inr 24, 00, 000.00, so it is on hold. You have to clear the charge of foreign remittance fee of rs. 1, 30, 000.00. Please clear the charge. Reserve bank of india.
      Naaptol pvt sent a speed post lottery ticket
      Naaptol pvt sent a speed post lottery ticket
      Naaptol pvt sent a speed post lottery ticket
      Sep 19, 2020

      Complaint Status

      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Dear Customer,

      We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
      [protected]@Naaptol
      chinni r's reply, Oct 5, 2020
      You are sending these type of messages are not the perminent solution.you are company reputation fall down.try to catch those scoundrels and file a case against those ###.NAAPTOL PVT LTD
      Phone Pay
      No. 7044411518
      STATE BANK OF INDIA
      PROSEN MAJUMDER
      A/C-35799693507
      BRANCH-THAKURNAGAR
      IFSC CODE-SBIN0010419
      STATE BANK OF INDIA
      RAKI SARKAR
      A/C-35858982480
      BRANCH-CHANDPARA
      IFSC CODE-SBIN0006046
      This is the one of the scoundrel photo

      This is the one of the scoundrel photo

      ADVERTISEMENT
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I have received a letter along with a scratch card saying that naaptol is celebrating its 11th anniversary and providing random...
        Helpful
        Share
        Report
        Copy

        Dear naaptol team,

        Where is my order???

        Saturday day call received in your end & sayed that 24 hours of deliver your products but yet we have not received so plz confirm us whare is sending,

        Spacial introduction send you your delivery boy 10 pm to 6 am,

        Thanks & regards by
        Ashok b maheshwari
        Mo :- [protected]
        Sep 15, 2020

        Complaint Status

        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Hi,
        Apologies from Naaptol!
        Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
        [protected]@Naaptol
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          I have received a letter and a coupon stating that I am the lucky winner of Naaptol anniversary so please confirm whether it is fake by seeing these photos
          I have received a letter as I have won 1200000 from lucky draw
          Sep 12, 2020

          Complaint Status

          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Dear Customer,

          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
          [protected]@Naaptol
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            My order no[protected] and complain no[protected] has been registered with you 13 days back but till date naaptol has not responded and not refunded my money-2398/- . I once again request you to kindly refund my money. If my money is not refunded then i will move to the consumer court for cheating the consumer.

            Regards
            mohan roy
            [protected]
            Sep 11, 2020

            Complaint Status

            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Hi,
            Apologies from Naaptol!
            Please help us with order details at backoffice.[protected]@naaptol.com or reach us through whatsapp on [protected].
            Have a nice day!
            [protected]@Naaptol
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              I purchased life daps tab in napthol but it is not working please replace it please sir
              It has broken I nearly 2 months...
              Helpful
              Share
              Report
              Copy

              I have received a courier from the naaptol and a scratch card of 12l. Can you please confirm whether it is truth or fake
              I have received a courier from naaptol
              Sep 05, 2020

              Complaint Status

              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Sep 05, 2020
              Updated by Adi bandi
              Kindly confirm
              Dear Customer,

              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
              [protected]@Naaptol
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                I got a letter regarding Naaptol birthday celebrations. In that letter I received one coupon and scratched that coupon It Worth's 1200000 rs. Also asking to submit my bank details. I deeply believe it's completely fraudulent and also fake. Please take any action against those fraudsters.
                Sep 04, 2020

                Complaint Status

                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Dear Customer,

                We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                [protected]@Naaptol
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  Mene 1499 rupees ka product order kiya tha or hume product pasand nhi aaya toh hamne return request kari usi din jis din order delivered hua hamre ghar. Usk baad 21august ko pickup boy product vapis le gya or usk baad mene apne 1500 rupees refund lene k liye 1 din baad call kiya toh naaptol walo ne kaha ki mujh apko voucher bjh dege hum toh mene voucher k liye mana kiya tha ki mujh account mai chaheye meri 1500 rupees amount toh unhone kaha ki sir do din m apk paas call ayga bank se apko details batani hogi usk bd koi call ni Aya fr mene 24 August ko dobra call ki toh unhone kaha ki naaptol WhatsApp no. Pe bank details send kr do mene sab kar Diya or unhone us time kaha ki 1 din k baad apka balance aa jayga account mai but nahi aya ... please mujh mera refund chaheye 1500 rupees
                  Order no. 69464560
                  Aug 25, 2020

                  Complaint Status

                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Hi,
                  Apologies from Naaptol!
                  Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                  [protected]@Naaptol
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    Writing from a village near by Mysore, Karnataka. Our neighbor had bought some products from Naaptol last year. Last month they received a speed post about 12 lakh lucky draw money and these people made her pay around 97, 000 to get the prize money. Even now they r asking her extra amount to get the lucky draw amount. Please note these are village people who have been duped. We have phone no of person who is conversing with her. We can share the details of it. These innocent people have bought products from Naaptol thru TV ads and I don't understand how their contact info is shared to these scamsters? What NAAPTOL IS DOING ABOUT THESE FRAUDSTERS COZ THEY R DEALING UNDER NAAPTOL NAME. We have decided to raise complaint against main Naaptol in consumer court coz our personal details has been shared to fraudsters and they know what products we purchased from Naaptol
                    Aug 25, 2020

                    Complaint Status

                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

                    [protected]@Naaptol
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Hi My Name is Anupam Mathur ph. [protected]

                      I had ordered a sewing machine almost a month ago. The part was...
                      Helpful
                      Share
                      Sarswa thi chavan mobile [protected] order no 69199229awb no[protected] Kichenqeen43 short 23pcs exra debit amount 780+500...
                      Helpful
                      Share
                      Dear team.
                      Iam from bangalore.. I booked on 1st august 2020. Naaptol app online booked kitchen queen 43pcs stainless...
                      Helpful
                      Share
                      Bad consumer dealing you sense how to talk with customers...
                      Helpful
                      Share
                      ADVERTISEMENT