Naaptol Online Shopping
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 52%
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2123
COMPLAINTS
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Naaptol Online Shopping Customer Care

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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358
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129

Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

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Customer satisfaction rating
52%
Complaints
2123
Pending
0
Resolved
1035
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Naaptol Online Shopping Complaints & Reviews

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There is product missing 3 tapala 1 bolo
Oct 07, 2020

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Oct 07, 2020
Updated by Ankush Mandvya
About 81 pic steelness steel set
Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol
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    I want to submit Complaint Positive Review Neutral Comment
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    Dear Team,

    We received a scratch card and letter saying we have won 12Lakh rupees. They are also using HSBC...
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    I hv purchased the stainless steel set 43 pieces, after opening the box it seems that product is poor quality & damaged.I have paid amt Rs 2398/- inculding shipping charges through Gpay vide UPI id no :[protected]
    Pl collect the product & initiate for payment

    Complaint no :45102068
    Order no: 71218696
    Oct 04, 2020

    Complaint Status

    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Hi,
    Apologies from Naaptol!
    Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
    [protected]@Naaptol
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      Very poor service, I have never spoke to such customer care executive, I cant call as customer care too, they least care about...
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      On 30/09/2020, i had received letter & one coupon Code from naaptol.com in the name of my father, coupon is about a redemption...
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      I have ordered 41 pcs multipurpose tool set from naaptol.

      The products they show on t. V. & what they actually...
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      Hi i'm mk. Priyanka gobinath... I received a naaptol gift voucher for10th anniversary celebration.. And i was selected as a lucky winner... I want to known whether it was fraud or right one... Plz help
      Naaptol bumper draw prize
      Naaptol bumper draw prize
      Sep 27, 2020

      Complaint Status

      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Dear Customer,

      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
      [protected]@Naaptol
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        Rayudu nageswara rao, your account no xxxxxxxxxxx0858 have been on hold of 12, 00, 000.00 due to saving account. Please pay refundable security deposit 71, 200.00 for current account charge. Thanks and regards.
        naaptol executive call and send money to taxes and refundable amount messages
        Sep 27, 2020

        Complaint Status

        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Dear Customer,

        We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

        That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

        It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
        [protected]@Naaptol
        chinni r's reply, Oct 5, 2020
        Those ### bank a/c try to catch him STATE BANK OF INDIA
        RAKI SARKAR
        A/C-35858982480
        BRANCH-CHANDPARA
        IFSC CODE-SBIN0006046
        Sir any one using your company name to doing fraud/cheating activities immediately catch those ###.your company will reputed otherwise those ### do the same

        Dear naaptol customer RAYUDU NAGESWARA RAO registered successfully . Please pay the 1% tax INR 12, 000.00 and claim your gift amount INR 12, 000, 00.00 THANKING YOU RESERVE BANK OF INDIA.RBI SAY messages come in my phone.how to send those fraudsters

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          Today i have received with scratch & win coupon along with a description letter saying that i have won xuv500 car as the part...
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          Naaptol sent me utensils which were not as shown in the and they are not giving the money back everytime i call them they say we will pick back up the product in 24hrs and refund but 1month passed but they have even not collected back the product and doing fraud with everyone by showing shiny utensils on tv and sending small utensils which is played used by children
          Sep 24, 2020

          Complaint Status

          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Hi,
          Apologies from Naaptol!
          Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
          [protected]@Naaptol
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            I want to submit Complaint Positive Review Neutral Comment
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            I have ordered the jewelery from the naaptol website which i received on 23rd may which is defected (Attached snap) also it...
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            Rayudu nageswara rao, this is to inform you that your cheque no 529426 of amount thai baht 12, 00, 000.00 has been converted into indian inr 24, 00, 000.00, so it is on hold. You have to clear the charge of foreign remittance fee of rs. 1, 30, 000.00. Please clear the charge. Reserve bank of india.
            Naaptol pvt sent a speed post lottery ticket
            Naaptol pvt sent a speed post lottery ticket
            Naaptol pvt sent a speed post lottery ticket
            Sep 19, 2020

            Complaint Status

            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Dear Customer,

            We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

            That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

            It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
            [protected]@Naaptol
            chinni r's reply, Oct 5, 2020
            You are sending these type of messages are not the perminent solution.you are company reputation fall down.try to catch those scoundrels and file a case against those ###.NAAPTOL PVT LTD
            Phone Pay
            No. 7044411518
            STATE BANK OF INDIA
            PROSEN MAJUMDER
            A/C-35799693507
            BRANCH-THAKURNAGAR
            IFSC CODE-SBIN0010419
            STATE BANK OF INDIA
            RAKI SARKAR
            A/C-35858982480
            BRANCH-CHANDPARA
            IFSC CODE-SBIN0006046
            This is the one of the scoundrel photo

            This is the one of the scoundrel photo

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              I want to submit Complaint Positive Review Neutral Comment
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              I have received a letter along with a scratch card saying that naaptol is celebrating its 11th anniversary and providing random...
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              Dear naaptol team,

              Where is my order???

              Saturday day call received in your end & sayed that 24 hours of deliver your products but yet we have not received so plz confirm us whare is sending,

              Spacial introduction send you your delivery boy 10 pm to 6 am,

              Thanks & regards by
              Ashok b maheshwari
              Mo :- [protected]
              Sep 15, 2020

              Complaint Status

              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Hi,
              Apologies from Naaptol!
              Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
              [protected]@Naaptol
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                I have received a letter and a coupon stating that I am the lucky winner of Naaptol anniversary so please confirm whether it is fake by seeing these photos
                I have received a letter as I have won 1200000 from lucky draw
                Sep 12, 2020

                Complaint Status

                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Dear Customer,

                We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                [protected]@Naaptol
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                  My order no[protected] and complain no[protected] has been registered with you 13 days back but till date naaptol has not responded and not refunded my money-2398/- . I once again request you to kindly refund my money. If my money is not refunded then i will move to the consumer court for cheating the consumer.

                  Regards
                  mohan roy
                  [protected]
                  Sep 11, 2020

                  Complaint Status

                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Hi,
                  Apologies from Naaptol!
                  Please help us with order details at backoffice.[protected]@naaptol.com or reach us through whatsapp on [protected].
                  Have a nice day!
                  [protected]@Naaptol
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                    I purchased life daps tab in napthol but it is not working please replace it please sir
                    It has broken I nearly 2 months...
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                    I have received a courier from the naaptol and a scratch card of 12l. Can you please confirm whether it is truth or fake
                    I have received a courier from naaptol
                    Sep 05, 2020

                    Complaint Status

                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Sep 05, 2020
                    Updated by Adi bandi
                    Kindly confirm
                    Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                    [protected]@Naaptol
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                      I got a letter regarding Naaptol birthday celebrations. In that letter I received one coupon and scratched that coupon It Worth's 1200000 rs. Also asking to submit my bank details. I deeply believe it's completely fraudulent and also fake. Please take any action against those fraudsters.
                      Sep 04, 2020

                      Complaint Status

                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Dear Customer,

                      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                      [protected]@Naaptol
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