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Naaptol Online Shopping — Car Air compressor pump

I have purchased a car air compressor pump from Naptol after watching the product in their tv channel. The product doesn't match with the features they described in their tv channel. The analogue gauge for pressure is misrepresented. There is no way to put in the required pressure (28psi) based on the faulty gauge range. I contacted their customer support for technical assistance and they can't help me on that. I asked for refund of the product for which they offered only as a naptol voucher. This is cheating and I want the money rs599 I spend on this product back as it is hard earned. Please refund my money ASAP !
Car Air compressor pump
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Mar 18, 2021

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2021
Naaptol Online Shopping Customer Care's response
Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol
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    Naaptol Online Shopping
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    2128
    Pending
    0
    Resolved
    1035
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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