[Resolved] Naaptol Online Shopping — Complaint Against Defective product of Naaptol 5 Nos Cotton rich Modern Floral Bed sheet ( Code 7290) - Order No :[protected] | |||
I have ordered 5 Nos Cotton rich Modern Floral Bed sheets ( Code 7290) - Order No :[protected] on 22/11/2020 from Naaptol online shopping Pvt Ltd. When I received that product it seems the colour and design Pattern of bed sheet are different from the advertising shown on Naaptol tv show, So I call customer care and complain against this defective product ( Complaint no[protected] dated[protected] and they promise me to return back the product and give replacement within a couple of days. ( Attached Photos for your reference ) After one week time on[protected] i got a courier for a replacement product of bed sheets, Again it seems the same colour and design patterns which had been sent to me on 1 st time . I am not satisfied with your product 100 %, Please take action on this return of your product and give my money back . All bed sheet colours are faded and 2 bed sheet design is not the same as on advertising on TV shows. Please don't do this to any of the Naaptol customers and it's not fair . Product Name - 5 Nos Cotton rich Modern Floral Bed sheet ( Code 7290) Order No- Order No :[protected] Complaint No[protected] Amount To be returned - Rs 2400 Two Bed sheet colour and Pattern are not same - Brown and White ( Not shown on Advertisement Tv show ) Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Dec 03, 2020 Naaptol Online Shopping Customer Care's response Hi, We regret for the inconvenience caused to you. With reference to your complaint for order 73129375, we have instructed the same to our concerned department for pick up on priority. Kindly wait for 72 hours to expedite the same. Once the shipment reaches back to us after that we will process the refund. Request your patience in the interim. [protected]@Naaptol | |||
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