[Resolved]  Naaptol Online Shopping — defective item delivered assured change but pending for 20 days.

Address:Mumbai City, Maharashtra

No response to resolve the complaint even after lapse of 21 days. Only false assurance from the team. As per there rules all complaint to be redressed within 25 days. Moreover, the response from ceo also a blaff. Under such circumstances i have to file a complaint in consumer court and matter is under discussion with one advocate. The govt should stop this type of e commerce firm.
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2019
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order 55342394, we have instructed our logistic team to coordinate with courier and arrange pick-up on priority.

Kindly wait for 24-48 hours to expedite the same.

Request your patience in the interim

@Team Naaptol
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2335
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information