[Resolved] Naaptol Online Shopping — delivery of wrong product | |||||
I purchased master pressure cooker from naaptol and they delivered classic essential companie's pressure cooker.I complained for same they calles me after 48 hrs and now they are denying to replace with correct product. They told that both the product is same use this product. Also their answers are irritative complaint no: 39084433 Order no: 58972275 Was this information helpful? | |||||
Jul 15, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Naaptol Online Shopping Customer Care's response Dear CustomerWe regret for the inconvenience caused to you. With regards to your complaint and as per conversation had today, we would like to inform you that hand to hand Refund/Replacement is not possible. Further we can assure you that Refund/Replacement shall be processed within 24 hours of product pick-up confirmation from your address. If you are agree on above terms, we shall process further. Your cooperation is highly appreciated. @Team Naaptol | |||||
3 Comments | |||||
Comments
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
मोबाइल न[protected] . धन्यवाद