Naaptol Online Shopping — drilling machine 112

mahendra kunar jain

from Kunnamangalam, Kerala

Address:	520001
Website:	complaint consumer

On t. V screen we saw the ad of drilling machine and made a call to number above the screen. We asked "yeh machine dono side ghumtha hai kya?". They replied "haa sir" and she told that we have to pay extra 399 for courier. We havent placed the order because of charges 399 rupees. Same day we get a call from company told me that i should not pay any courier. After recieving it the same night i have checked the machine but the machine was moving only in one direction. So we called to your office after some discussion they agreed to take back. But no one came to take machine. And they said they will return our money on bank account.

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Naaptol Online Shopping customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by mahendra kunar jain we are misguided by your dept. and we not need one side rotating drilling machine so please take back and return us our amount. after receipt of machine we made call and talked with Mr. Mondul who replied us with rash talking which was not expected from your international standards company.

So kindly take a immediate action on that.