Naaptol Online Shopping — False representation on the site.

Address: 380016

Website: www.naaptol.com

I have ordered a combo of vacuum cleaner and 41 pieces toolkit from naaptol.com on 1 march 2017. Order no.32683705. The product i received was completely different from what they displayed on their website. The images were quite fascinating on the website. As it is my first experience with naaptool i called them twice to make sure that the product will be good and useful according to my needs which i explained them on the call. They assured me that the product is good and if not found useful they will replace it. I received the product in time but what i received is completely different from what i have ordered. The vaccum cleaner is not at all worth the money and the tool kit is like used for a hundred times. I called them immediately they told me that we do not make any guarantee of return on phone you are mistaken and if your allegations are true we will hear your recording and will call bake in 48 hrs. I never received a callback and when i call them to ask they say that we call you but you do not recive. It's been more than a month now i am fed up. I gave them 4 numbers to call but the excuse remains same. This is a total fraud company and should not be allowed to operate in india.