[Resolved]  Naaptol Online Shopping — fraud and worst customer care service

Address:

Stadium Circle, Chitradurga, Karnataka, 577501

I ordered rajai from Naaptol and they sent me torn ones. Then I asked for refund and returned the parcel. They cheated me my money by sending cash vouchers (they don't have anything I want to shop) I called customer care and they said they won't give back money. I tried again and they said they can give money back through DD and registered a complaint and said they will call back in 7 days. Even after 15 days I didn't got call, so I called them back. Guess what they told? They said your complaint has been resolved, I asked what was solved? I didn't got money. They said your complaint is mentioned here in our system as request for vouchers. They spoke something to me and registered something else as complaint. I called atleast about 9 to 10 times. Every time they said they will arrange call back and refund money. But they never did. Please don't buy from this fraud company please. They just send damaged their class goods and then they leave customer without attending. Which makes customers fed up and leave the topic. Naaptol has to be banned from marketing goods. This is the complaint number: This is the complaint number. I asked for refund and they have manipulated it to something else. I just need my money back.
Complaint number: 37815461
This is my contact number [protected]