[Resolved] Naaptol Online Shopping — I'm Complaining About Royal Chef 13 Pcs Sweet & Snack
R
Rasna Mehta
from Varanasi, Uttar Pradesh
Jan 25, 2022
Jan 26, 2022
This thread was updated on Jan 26, 2022
I have purchased one product online . My product order no was 92687487 . Product quality was very poor and also received in damage condition. I have placed the order no 15 Jan 2022 and material received on 20 Jan 2022 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 17th Oct 2012 .but no body revert to me for refund . I have very bad experience with Naaptol . I am asking my money than why they take the time to return the same . i have also registered the complain . My complain no is 55243751. Today i have also talk to customer care.I told him to talk to your senior but he said to me that Our senior not wants to talk to you .and told me after some time, he is busy and make many excuses. Same thing happened when i called on 23rd Jan 2022.
Kindly request to you please return my money and inform to me .
Parvati Devi
[protected]@gmail.com
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Mar 2, 2022
Complaint marked as Resolved
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2022
Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol
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