Naaptol Online Shopping — invalid refund voucher

Address: 603110

Website: naaptol

Please avoid buying in naaptol. My uncle buy a jewel set from them they canvased him to buy diamond membership, he is illitetrate he order from one mobile and give different number for diamond membership. The person take the order from naaptol didnot explain anything about it and terms and conditions. When we recieve the jewels set it is very worst quality and also different from shown on tv. So we ask for refund, they take the product and refund it through voucher. But the refund voucher is not usable in diamond membership mobile. So we have to buy shipping charges of 400 again instead of diamond membership with us. When we contact customer care they told our terms and conditions does not allow to change the voucher to be usable in diamond account. So if we want use voucher value 999 we have to pay shipping charges of 399 again even though we paying diamond membership of rs.500+. So every will be alert with this company. Careful.