[Resolved] Naaptol Online Shopping — lucky draw prize

Premanshu Yadav

from Mumbai, Maharashtra

Address:

Burhanpur, Madhya Pradesh, 450331

I got a scratch card by post from naaptol which says I have won 7.50000 rs cash prize in lucky draw. With a helpline no. On it . [protected], when I called he asked for my bank details on WhatsApp. Now I m worried about my account. I called naaptol customer care to ask whether they are celebrating their 11th anniversary so they said no nothing is like that . I think it’s a fraud. Please suggest what should I do ?

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Nov 18, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Naaptol Online Shopping Customer Care's response Dear customer,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/mails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.
@Team Naaptol

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Comments

Akhilesh Udupa

from Mudigere, Karnataka

We got a registered letter by the name of naaptol with scratch card and saying that we got 120000/- prize many . So please don't provide our details to third parties.

Bhaskar Amirishetty

from Mumbai, Maharashtra

We received a lucky draw scratch card that mentioned XUV 500... we felt happy and called that number mentioned over there... they asked me to send adhar card and other scratch card pics... we did it in morning... after seeing in online we got to know it’s total fraud... pl take action against this...