[Resolved]  Naaptol Online Shopping — manual juicer order no. 48186928

Address:Jaipur, Rajasthan, 302017
Website:www.naaptol.com

I ordered one juicer from naaptol on 1 june 2018, and received the same on 2 june, but product i received, that is damaged, so i called to the customer care on 2 june 2018 but they did not took my request and did not share sr number with me and said you will receive the sms, but i not yet received any sms, i tried to call them again but they are not sharing sr no. Against my complaint, customer care team is very rude not behaving well. Not providing proper info. Not sharing anything, i am unable to open naaptol website, i can't even read their policy.

I want my money back!!
Please help..

Order no.48186928
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Jul 8, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Jun 03, 2018
Updated by Anil Parwani
I have not received any sms, not even any call from Naaptol.
Verified Support
Jun 05, 2018
Naaptol Online Shopping Customer Care's response
Dear Customer,

As per conversation had on[protected], we are already arranged urgent pick up, we request you to wait for pick up.
-Team naaptol
Complaint comments 

Comments

At the time of delivery I paid Rs. 1398/- to courier boy. But you refunded me Rs. 999/- only. I want full refund of Rs. 1398/-.
Since no update. Not even get remaining amount refund. I will escalate this case.

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