[Resolved] Naaptol Online Shopping — need single voucher of rs 2699 | |||
I ordered 83 pcs dinner set on april 2018 But product is defective. I filed a complaint. There is no full refund (Rs 2699) and no complete replacement And send me voucher of (Rs2699). Then i order jeans and tshirt from voucher and call customer care that i want free delivery he told me cancel the order and beacome dimanaond member and then order so i did. I cancel my order but then i am not able to re-order i call customer care they send me 2 coupon of rs1349 and rs135 But this coupon not working properly. So i request him to send me single couple of rs2699 They told me issue will be resolved in 24 hours. I again call them to check status everytime they have closed the complaint. I am still following on this. This is more then 2 month now but no resolution. Please look into it and refund full amount. Thanks, Manish [protected] Was this information helpful? | |||
Oct 6, 2018 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for Order ID 47305869 and as per conversation had today, we would like to inform you that combined refund voucher has been send to your registered mobile no through sms. We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |||
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Pleas take this product back and return my money. Otherwise I will put it on social media