[Resolved]  Naaptol Online Shopping — Not received refund of 1000rs from 8 July to now

Sir/mam please help me out from these fraud Naaptol.
I have shopping from Naaptol on 3 july for beg set and i received the product on 8 July but product quality is very cheap and and size is too small and they said its water proff but its actually not.
I have received call from Naaptol on next day they ask me to send my bank details i have sent them and then next day they again call me and ask for my govt id i have also sent and then they ask a hend written note for refund i also send it but till now i have not received any refund and when i call to Naaptol customer care they talk me badly and said we can not refund you and cut the call.

Kindly help me out
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Jul 26, 2021
Complaint marked as Resolved 
After too long time and so many calls I finally received my money back... Naptol please fast your process
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2021
Naaptol Online Shopping Customer Care's response
Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol
Jul 17, 2021
Updated by Ket2070
Sir/Mam i received two call after complain but did not receive any amount till now. Kindly refund the amount
Jul 26, 2021
Updated by Ket2070
Finally it's too late but recive money
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    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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